End User Computing Design Lead

JOB TITLE

End User Computing Design Lead

CLIENT

A prominent Pharma Company.

CONTRACT

6 months initial contract - with a possibility of extension - possibility to be an employee based.

LOCATION

Marlborough Massachusetts 01752

Pay

To be discussed over the phone

First Shift

Duties

Work independently, under general direction from the Associate Director of End User Services as well as the Desktop Management Systems Engineer

Assist in the configuration of the following Management System installations, their solutions, options, and policies for optimal use:

Client Management System

Includes Software Management, Desktop/Laptop imaging, OS Patching

Asset Management System

Support and planning of an Enterprise sized Desktop Infrastructure System

Design, test, implement, and document specifications for Desktop/Laptop OS

Provide procedures for testing, configuration, and implementation of desktops

Other responsibilities and duties

Gather business and technical requirements and translate them into IT solutions

Deliver technical solutions as per specified plans, deliverables, costs and timelines

Act as liaison for outside vendors during installation, rearrangement, repair and/or removal of equipment or services

Work closely with Desktop Management Systems Engineer to ensure that procedures are consistent with desktop support procedures

Provide technical and project leadership in fully documenting relevant systems and processes as necessary

Skills

Strong knowledge of Client Management Systems such as SCCM and Symantec Management Platform (Altiris)

Evaluate and implement additional Management Platform modules or additional solutions at the enterprise level as needed.

Provide technical leadership in developing and implementing operational standards and procedures

Provide technical and project leadership in planning, design, implementation and support of all projects requiring any of the Client Management System tools

Experience with Service Now

SQL server/database experience a plus

B.S. in Computer Science or related technical field, or equivalent experience.

All your information will be kept confidential according to EEO guidelines.