Principal Analyst, Global Customs

• Lead global customs compliance and reduce regulatory, duty and tax exposure.
• Enjoy hybrid working, averaging three office days and two from home.
• Build specialist expertise across international trade and Qantas Engineering Supply Chain.

At the Qantas Group, we're united by our purpose: to make everyone feel proud to belong to the Spirit of Australia. Join a team where safety, collaboration, care, and innovation are at the heart of what we do, and where your work helps shape the future of aviation.

Qantas is Australia's leading domestic and international airline, connecting millions of customers across Australia and around the world.

The impact you'll make

• Lead the oversight of overseas customs compliance across Qantas Engineering Supply Chain, identifying and managing regulatory risks across international jurisdictions.
• Develop processes and controls that support compliant import and export activity while identifying opportunities to reduce duty and tax liabilities.
• Partner with customs brokers, government authorities, consultants and internal stakeholders to resolve complex customs matters, licensing requirements and tariff classifications.
• Lead customs assurance and improvement initiatives, including reviews of declarations, bonded warehouse requirements, duty refunds, documentation and classification data.
• Translate complex overseas customs requirements into sustainable procedures, reporting, training and practical guidance that strengthen compliance capability across the Supply Chain team.

Meet the team

You'll join Qantas Engineering Supply Chain, supporting the movement of aircraft components and materials across multiple customs jurisdictions. Working closely with internal stakeholders, customs brokers, government authorities and specialist consultants, you'll help ensure our international trade activity remains compliant and commercially responsible. You'll bring specialist customs expertise to complex issues while helping the broader team build sustainable processes, knowledge and controls that continue beyond this 12-month fixed-term opportunity.

What you'll bring

• At least three years' experience working with trade documentation or within a customs tariff environment.
• Experience working with freight forwarders and logistics service providers, with a strong understanding of freight and supply chain operations.
• A relevant qualification in international trade, trade facilitation or customs broking, or previous customs broker licensing.
• Strong knowledge of international trade documentation, import and export facilitation and customs procedures.
• Experience with tariff classification and bonded warehouse administration.
• Advanced Microsoft Excel skills and confidence learning and working across new systems and databases.
• Strong written and verbal communication skills, with the ability to provide credible technical advice to diverse stakeholders.
• Proven ability to manage competing deadlines independently while maintaining strong attention to detail and accuracy.

Rewards and benefits

• Build specialist customs, trade compliance and regulatory expertise within the Qantas Group.
• Enjoy discounted travel for you, your family and friends, plus deals on accommodation and holidays.
• Access employee discounts, rewards, salary packaging and wellbeing resources.
• Hybrid working arrangements average three days in the office and two days from home, subject to the requirements of the role and team and may change.

Bring your spirit to ours

If this opportunity sounds like the right fit for you, we’d love to hear from you. Submit your application by 20 November 2026 and we’ll be in touch regarding the next steps in the recruitment process.

We're committed to creating a workplace where everyone feels included, valued and safe. We value the diverse lived experiences, perspectives and backgrounds of our people and are committed to fostering a culture of inclusion and belonging. We welcome applications from Aboriginal and Torres Strait Islander peoples and people of all backgrounds, identities and abilities. If you have any support or access requirements, we encourage you to let us know at any stage of the recruitment process.