Senior QA Engineer – USP and Video Surveillance (VS/Acuity)

What You’ll Do

• Plan and execute hands-on functional, regression, integration, and solutions testing for USP and VS/Acuity releases
• Write and maintain test plans and test cases covering new features, failure scenarios, upgrades, and customer-representative configurations
• Design, build, and maintain solutions test rigs that replicate real-world surveillance deployments, including VMS integrations, camera simulation, and multi-node cluster configurations
• Perform security and vulnerability testing, including validating fixes for scan findings and hardening requirements common in enterprise and government deployments
• Execute VMware certification and compatibility testing (vSphere/ESXi qualification, live migration, HA/failover validation)
• Manage the QA lab environment, including rig assignments, scheduling, hardware inventory, and component replacements (drives, NICs, controllers, nodes)
• Assign and coordinate test tasks across the QA team, track execution progress, and provide clear release-readiness and quality status updates
• Reproduce and investigate customer-reported issues and escalations spanning virtualization, storage, networking, and operating systems
• Contribute to product and support documentation, including test procedures, known-issue write-ups, and field-facing technical content
• Develop and deliver training on products, test procedures, and lab practices for QA team members and cross-functional partners
• Work closely with development, support, and field teams to drive issues to resolution

What You Bring

• 5+ years of QA engineering experience, including time in a senior or lead capacity
• Strong hands-on manual testing background with enterprise software, storage, virtualization, or infrastructure platforms
• Experience building and managing physical test environments — server hardware setup, cabling, component replacement, and lab logistics
• Solid working knowledge of VMware environments (vSphere, ESXi, vMotion, HA/DRS) and hyperconverged infrastructure concepts
• Strong hands-on experience with Linux and Windows Server environments
• Familiarity with networking fundamentals (VLANs, bonding/teaming, iSCSI, multicast) and storage concepts (RAID, erasure coding, block/file storage)
• Experience writing clear, thorough test plans and test cases, and documenting results for engineering and executive audiences
• Experience with security/vulnerability testing and remediation validation (e.g., Qualys, Nessus, or similar scan tooling)
• Demonstrated ability to coordinate work across a team — assigning tasks, tracking progress, and mentoring junior engineers
• Strong communication skills and the ability to work across engineering, support, and customer-facing teams

Nice to Have

• Direct experience with video surveillance products or VMS platforms (Milestone, Genetec, Avigilon, or similar)
• Experience testing hyperconverged or clustered systems, including node failure, fencing, and live-migration scenarios
• Familiarity with virtualization certification programs (VMware Ready, hardware compatibility qualification)
• Test automation or scripting experience (Python, Bash, PowerShell) to supplement manual test execution
• Experience supporting enterprise customer escalations, including issue reproduction and root-cause investigation
• Familiarity with CI/CD pipelines and defect tracking tools (Jira or similar)

Why Quantum

At Quantum, you’ll work on technology that protects people, assets, and infrastructure in some of the most demanding surveillance environments in the world. As part of the USP and VS/Acuity team, your work will directly impact product stability, performance, and customer success at scale.