Engineer Lead, Rakuten Ichiba - Mall Section No.1, EC Marketplace Development Department (ECMPD)

Job Description

Department Overview

EC Marketplace Development Department (ECMPD) is a tech division under Rakuten Commerce & Marketing Company of Rakuten Group, Inc. We are responsible for developing and enhancing our online system to support our core business, Rakuten Ichiba.

Rakuten Ichiba is one of the largest internet shopping malls in Japan with 5.6 trillion sales in 2022 and our business is growing year on year. We aim to provide the best shopping entertainment for our shoppers and empower our partners in Rakuten Ichiba.

Position

Why We Hire

While this service is growing steadily, we need a more robust and scalable system to drive further growth. We are also committed to providing the best user experience possible. This requires a stronger team and higher engineering skills, and we need more experienced Engineer to work with us as part of our development team.

Position Details

• Lead system software development team as a Senior Engineer for development/operational product of navigation services in Rakuten Ichiba
• Project planning (Create milestone, system delivery and development budget)
• Project management (Progress management, Reporting and Issue management)
• Communication with stakeholders (Negotiation with other teams, and scheduling)
• QA management (Arrangement with QA team, Define QA scope, Scheduling)

Mandatory Qualifications

- Technical Leadership

Experience in defining the ideal state for technology, quality, operations, and processes, and leading the resolution of complex technical challenges and technical decision-making.

- System Ownership

Experience taking responsibility for production services, leading incident response, root cause analysis, recurrence prevention, and continuous quality improvement.

- Team Building & Talent Development

Experience in delegating tasks and authority appropriately to foster member growth, and enhancing team autonomy and performance.

- Strategic Execution

Ability to translate high-level organizational goals into team objectives and execution plans, clarifying priorities to achieve organizational targets.

- Execution Management

Ability to work backward from goals, clearly defining responsibilities, deadlines, issues, and risks while driving tasks with high transparency.

- Business/Technical Translation

Ability to explain technical issues as business risks or opportunities, and translate business requirements into actionable technical tasks.

- Leadership & Followership

Ability to facilitate two-way communication regarding policies that may be difficult to accept, moving the organization forward through constructive proposals and consensus-building.

- Senior Stakeholder Communication

Ability to concisely and logically explain technical issues, business impacts, risks, and recommendations to executive management.

- Global Communication

Ability to use English to engage in technical discussions, coordination, and reporting with members and stakeholders from diverse cultural backgrounds.

Desired Qualifications

- Large-Scale Service Experience

Experience leading the design, development, and operation of high-traffic and business-critical services.

- EC Domain Experience

Development and operational experience in large-scale commerce areas such as EC, marketplaces, payments, orders, inventory, and search.

- Technical Transformation Experience

Experience leading the modernization of legacy systems, architectural migration, technical standardization, and development platform improvement.

- Cross-Organizational Leadership

Experience leading cross-functional efforts across multiple development teams and related departments to solve common issues and promote technical initiatives.

- Technical Stack Affinity

Experience in system design, development, and operation using the organization's current tech stack, including Java, Spring Framework, and React.

- Global Team Experience

Experience leading teams composed of engineers from diverse cultural backgrounds.

- Engineering Management Experience

People management experience, including hiring, performance evaluation, talent development, and goal setting.

Other Information

Additional information on English Qualification

TOEIC Score 800 above or possess equivalent abilities

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Languages

English (Overall - 4 - Fluent), Japanese (Overall - 2 - Intermediate)