Triage Engineer, Autonomy (1 year contract, maternity leave cover)

Role Summary

In this role you will work in collaboration with feature engineering and help guide the development process & bug triage to ensure overall quality metrics are satisfied and explore opportunities for feature improvements to help achieve our goal of delivering world-class products!

Responsibilities

• Collaborate cross-functionally with multiple software teams & feature engineering teams to root cause vehicle and system-level software defects from multiple sources (Including internal and external customer-facing issues).
• Ensure bug reports have sufficient information for diagnosis and prioritization, including severity, customer impact, reproducibility, ownership, etc.
• Identify trends for issues on a per component and a per release basis and create KPIs and dashboards by working in conjunction with the Cloud and Data team
• Provide visibility into the latest ticket status and highlight items that appear to have stalled
• Work with cross-functional teams and other Technical Program Managers to ensure timely delivery of software fixes, including but not limited to software application, integration, system test, security, and hardware teams

Qualifications

• Bachelor's or Master’s degree in a technical discipline or equivalent experience
• At least 1-3 years of professional experience in Software Development/Operations.
• Experienced with defect management and working with cross-functional teams in a Product / Feature development environment
• Experience with data analytics in relation to feature validation and evaluation of trends to drive quality metrics and highlight potential opportunities for improvement
• Ability to read and understand code (C/C++, Python and SQL)
• Experienced with management tools such as Jira, Confluence, JAMA, Databricks etc
• Understanding/knowledge of active safety as well as L2+ autonomous vehicle systems/features
• Excellent presentation and communication skills, both written and verbal
• Proven ability to work with ambiguity and be self-motivated
• Familiarity with Agile methodology and continuous integration concepts for developing and implementing software
• Systems engineering experience in relation to automated driving and active safety hardware/software development/integration is a plus