IT Systems Engineer

SAIC is looking for a Systems Engineer to serve as a Systems Administrator with experience in US Navy IT networks to support the sustained operation and maintenance of a newly deployed US Navy enterprise transport network, ensuring 24/7/365 availability and reliability. The position will support end-to-end network, system, and element visibility; facilitate rapid operations, administration, maintenance, and provisioning to maintaining the operational integrity of a mission-critical network, requiring both technical expertise and a commitment to excellence in service delivery. This is shift work covering 24/7 operations.

Work will be performed at the Navy customer’s site in Suffolk, VA.

Specific Duties Include

• Provide Tier 2 level engineering operations support to quickly identify, triage, and address outages, analyzing symptoms and potential root causes to implement effective resolutions or escalate to Tier 3 support as required
• Utilize advanced monitoring tools and processes to oversee network infrastructure, monitor the performance and availability of managed services and systems across multiple exchange points, and ensure optimal performance
• Perform day to day maintenance, fixes, configuration corrections, software and hardware updates, and deployments
• Adhere to system and operational reporting obligations
• Operate and maintain the privileged access solutions
• Maintain continuous verification of failover processes and disaster recovery procedures
• Operate and maintain hardware upgrade process and procedures
• Update and maintain any software builds applicable to deployed equipment
• Operate and maintain asset management processes and procedures
• Operate and maintain configuration management
• Enact change management for the solution
• Operate and maintain existing incident management processes
• Keep firmware, software updates and patches up to date for equipment

Required Education and Experience

• Bachelor’s Degree in computer science or related discipline and two (2) years of relevant experience in enterprise architecture and supporting a large network infrastructure. Additional years of experience may be considered in lieu of degree

Required Security Clearance

• Active Secret clearance

Required Skills and Experience

• Experience with the following: Linux and Windows Server deployment and administration; Active Directory and Group Policy; DNS; Python, BASH, Powershell, or similar; Ansible (Tower), Puppet, Chef, Terraform, Containerization, Jenkins, or similar; and deploying VMs within VMWare vSphere
• Experience with the following a plus: Nautobot, RHEL Satellite, InfoBlox DDI, RedHat Linux 8
• Working knowledge with Routers, Switches, Firewalls, and Virtual Private Network devices
• Understanding of TCP/IP in regards to routing and subnetting
• Windows Server / Active Directory

Required Certifications

• IAT Level II required (Sec + and OS Certification). Six month waiver authorized to obtain OS Cert

Working Environment and Travel

• Must be able to work shifts to cover a 24x7 operational environment to include weekends
• Able to cover on-call schedule on a rotating basis

Desired

• Certifications are considered a plus: CompTia Linux+, RedHat Linux, Microsoft Certified: Windows Server Hybrid Administrator Associate