Adult Services Programmer

Summary

The Adult Programmer is responsible for planning and implementing quality adult programming and assisting patrons through a wide variety of library resources.

Qualifications

High school diploma required; bachelor’s degree preferred. Two years of experience in a public service setting required; public library experience preferred. Valid Arkansas driver’s license. Must obtain notary public commission within the first 90 days of employment and Passport Agent certification within the first 6 months. Must be organized, friendly, self-motivated, and committed to providing excellent public library programs and services.

Required Knowledge, Skills and Abilities

• Solid understanding of library policies and procedures.
• General knowledge of event planning best practices
• Excellent oral and written communication skills and interpersonal skills
• Excellent customer service skills
• Computer fluency and willingness to learn new technologies
• Knowledge of developmental, recreational, and educational needs of adults in the community.
• Ability to effectively plan, administer, and evaluate events and programs
• Ability to work a flexible schedule, including evenings and Saturdays
• Strong organizational skills, decision-making skills, and initiative.
• Ability to think creatively in the development of adult programming.
• Position requires walking and standing for long periods. Requires light lifting and carrying of up to 40 pounds
• Must like working with people of all ages.
• Maintains professional relationships with co-workers and supervisor while utilizing excellent communication skills.

Responsibilities

• Familiarizes self with library policies and adheres to them.
• Offers diverse active and passive adult programming to meet the wide-range of needs and interests for adult patrons.
• Responsible for special and recurring programs including planning, organizing, promotion, ordering supplies, setup, instruction, evaluation, and clean up.
• Continuously researches new program and event ideas to keep programming fresh and exciting.
• Plans and conducts outreach visits to adult community organizations.
• Monitors patron behavior and enforces library code of conduct.
• Answers telephones, provides notary services, and back up at circulation desk as needed.
• Assists patrons with technology, reader advisory and research.
• Troubleshoots problems and issues for patrons and public service staff.
• Staffs Ask Here/Help/Reference desk and answers phones.
• Provides reference assistance by answering a variety of questions including technology and computer help, reader’s advisory services, and general research.
• Special duties such as Homebound Deliveries, Outreach programming for adults of all abilities and/or interlibrary loan fulfillment could be assigned to this position.
• Serves as a Passport Agent as needed.
• Works as effective team member to further the shared goals of Adult Services Department and library.
• Coordinates with managers to schedule staff assistance for events when necessary.
• Other duties as assigned