
Senior Manager - MarTech AI Product Management
American Express · New York, NY, United States · Hybrid
- Financial Services & Banking
- 10,001+ employees
- New York, NY
Strong hiring record · median 8 days open
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The Senior Manager, MarTech AI Product Management, will be responsible for delivering and scaling AI-powered products and use cases that enable marketers across the enterprise. This role focuses on hands-on product leadership, translating business needs into high-impact AI solutions within the MarTech ecosystem.
This role will work closely with engineering, marketing, and operations partners to drive execution, experimentation, and continuous optimization of AI capabilities. A commitment to continuous learning is critical, as this role serves as a key translator between technical teams and marketing stakeholders.
Key Responsibilities
- Own the full product development lifecycle including discovery, requirements definition, prototyping, launch, and ongoing optimization
- Translate marketer needs into clear product requirements, user stories, and success metrics
- Work closely with engineering teams to deliver high-quality AI features on time
- Lead in vendor evaluation, onboarding, and ongoing performance management
- Engage stakeholders to gather requirements, validate solutions, and communicate product vision, progress, and outcomes
- Partner with internal teams and external vendors to integrate AI capabilities into the broader MarTech ecosystem
- Bachelor’s degree in Computer Science, Engineering, Economics, or a related field; Master’s degree preferred
- 4–6 years of experience in product management or product forward strategy roles in a highly regulated environment; experience with AI-powered products strongly preferred
- Experience owning products end-to-end and working closely with engineering and data science teams in an Agile environment
- Strong communication and stakeholder management skills, with the ability to translate technical concepts for non-technical audiences
- Familiarity with MarTech platforms and AI-driven marketing use cases preferred
- Passion for AI, innovation, and improving marketer experiences
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