Digital Product Owner

Digital Product Manager / Digital Product Owner

We are seeking a Digital Product Manager to support the entire CPA organization by managing the end-to-end product lifecycle for the technology platforms that power CPA's work.

Key Responsibilities

• Represent business stakeholders and gather, analyze, document, and communicate business requirements.
• Prioritize investment decisions, business value, and delivery outcomes based on customer needs and business strategy.
• Serve as the day-to-day decision maker for delivery teams, providing ongoing business guidance throughout execution.
• Manage and prioritize product backlogs, epics, user stories, new features, enhancements, and defect remediation.
• Lead agile product delivery efforts through sprint planning, execution, testing, and release activities.
• Partner with business and IT stakeholders to identify, assess, and mitigate risks.
• Define and track product metrics, benefits realization, adoption, and operational risks.
• Coordinate delivery across multiple CPA functional pillars and cross-functional teams.
• Facilitate business process documentation, roadmap planning, and prioritization activities.
• Review deliverables against acceptance criteria and determine readiness for release.
• Assist with coaching and mentoring less experienced Digital Product Owners and team members.
• Ensure products meet risk, compliance, accessibility, and operational standards.

Required Qualifications

• 8+ years of digital product management experience.
• Minimum 3 years in a senior, lead, or strategic product ownership capacity.
• Proven Agile/Scrum execution experience delivering complex technology products from sprint planning through launch.
• Demonstrated experience managing product backlogs, roadmaps, and stakeholder priorities.
• Strong stakeholder management and executive communication skills.
• Experience working with cross-functional teams including product, UX, engineering, business analysts, and testing teams.
• Bachelor's degree or equivalent professional experience.
• Experience within a regulated industry such as: Financial Services, Insurance, or Healthcare

Required Tools & Technologies

• Jira
• Clarity
• Analytics Dashboards
• CMS Platforms

Preferred Experience

• Financial services or insurance industry experience.
• Enterprise-scale digital product delivery.
• Experience supporting communications, content, media, or marketing technology platforms.
• CMS platform administration or product ownership.
• Technology governance and compliance oversight experience.