Sr. Technical Writer/Trainer

Responsibilities

• Research, write, and edit IT policies, processes and other IT documentation and IT training materials. Works on a variety of documentation tasks as needed, including development of presentation, graphics, illustrations and training materials.
• Coordinate approval of policies and procedures and update DocuShare
• Researches technical subject areas and translates complex concepts into accessible documentation
• Creates document outlines based on interviews with subject matter experts and research.
• Works with project managers, IT staff, and others to develop required deliverables.
• Oversees the document review process and coordinates review meetings.
• Organize and track the efforts of the IT Policies and Procedures Core Team.
• Train applicable topics in new IT Associate training or as part of IT software tool implementations or upgrades.
• Assist with a variety of related projects on an ad hoc basis.
• Train, schedule and coordinate new IT Associate training classes. Develops and delivers IT training with context and meaning.
• 5+ years of experience as a Technical Writer
• 3+ years of experience creating training documentation, curriculum and training others
• Experience with the Adobe suite of products and SharePoint

All your information will be kept confidential according to EEO guidelines.