Senior Systems Administrator/Operations Support Specialist

RQ11514 - Senior Systems Administrator/Operations Support Specialist

Contract

6+ Months(140 Business Days)

Security Level

CRJMC

Location

5 days Onsite at Toronto

Must Have: (Siebel Systems Admin)

• Minimum 7+ years of experience supporting, administering, and maintaining Oracle Siebel CRM environments in large enterprise organizations.
• Demonstrated experience with Siebel Server administration, including installation, configuration, patching, upgrades, and environment maintenance.
• Extensive experience managing multi-tier Siebel environments (Development, Test, UAT, Production) and supporting high-availability architectures.
• Experience troubleshooting Siebel performance issues, server bottlenecks, component failures, enterprise synchronization issues, and application outages.
• Proven experience administering Siebel Gateway, Siebel Enterprise Server, Siebel Web Server Extension (SWSE), and related infrastructure components.
• Experience monitoring application health, capacity planning, log analysis, and implementing proactive maintenance procedures.
• Working experience with Oracle databases, including performance monitoring, SQL troubleshooting, and coordination with database administrators.
• Experience supporting integrations between Siebel CRM and external systems using web services, EAI, REST/SOAP services, and middleware platforms.
• Experience with Siebel EAI, Integration Objects, XML, Web Services, and data migration utilities.

Nice to have

• Prior OPS or Public sector experience.

Responsibilities

• Provides systems administration and systems operations support, including setting up user access, user profiles, backup and recovery, day-to-day computer systems operations.
• Perform software upgrades, apply patches, and provide customer interface to ensure requested changes are implemented, monitor computer workload trends and make adjustments to ensure optimum utilization of computer resources.
• Upkeep, configure, install and support the clients' network and coordinate the various systems.

General Skills

• Experience at the specified experience level setting up user access and user profiles, backup and recovery, and day-to-day computer systems operations
• Experience with one or more operating systems Experience with one or more hardware platforms
• Experience with information retrieval packages Experience with one or more communications protocols
• Experience with middleware and gateways (i.e. Siebel CRM, Oracle databases, ADOBE LiveCycle)
• Experience with integration technologies such as RESTAPI
• Experience with scripting such as Python, Powershell, Batch
• Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; and interpersonal skills
• A team player with a track record for meeting deadlines
• Desirable Skills Experience with distributed and networked systems Awareness of emerging IT trends
• Experience in one or more programming languages Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards

AI Disclaimer

Source Code may use artificial intelligence (AI) tools to assist in certain aspects of its recruiting and business operations.

Note

The higher end of the range is intended for absolutely exceptional candidates who meet all must-have requirements and most or all nice-to-have qualifications. The client will evaluate candidates based on both rate expectations and overall skill set.

INCORPORATED RATE RANGE (7.25 billable hours per day)

• $64.28/hr - $68.90/hr Inc.

T4 RATE RANGE (7.25 billable hours per day)

• $51.42/hr - $55.12/hr T4