Windows/VDI Engineer

Founded in 2007 and headquartered in Columbia, Maryland, Synergy ECP is a leading provider of cybersecurity, software and systems engineering and IT services to the U.S. intelligence and defense communities. The company leverages its expertise in data transport solutions, software and systems engineering, and other solutions to deliver critical and innovative capabilities to high-level decision makers that enhance our nation’s security.

In an ultra-competitive environment, Synergy ECP has thrived by adhering to our name, making sure excellence is displayed by our Employees, to our Customers and by Improving Performance (ECP).

It’s what sets us apart, enabling us to be an autonomous yet agile business that delivers huge results - showing we’re ready to meet our customers’ evolving demands.

Synergy ECP has earned a client list that includes numerous Fortune 100 companies, in addition to multiple branches of the US government and military services.

Synergy ECP is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected class.

Clearance Required

TS/SCI w/ Polygraph

As an IT Engineer you will work with a team of IT professionals implementing custom environments and resolving technical issues in support of a next generation collaboration capability. This capability is a high visibility requirement with the Customer, integrating the latest IT commercial off the shelf (COTS) hardware and software.

• Developing and enforcing security protocols for secure, multi-party capabilities for users across various domain classification.
• Work with various users to collect requirements for data centers. These users are across the Intelligence Community (IC) to include mission analysts and data owners, various Government off-the-shelf (GOTS) and COTS developers, and consumers and owners of the mission data.
• Conduct and analyze site surveys and prepare site preparation requirements and installation plans.
• Build, configure and test each system and hardware suite prior to shipment and implementation.
• Create and update documentation to include post installation documentation packages, installations guides, configuration guides, user guides test plans and procedures, technical reports and presentation materials.
• As capabilities are implemented in our Production environment, you will contribute to the extended phases of monitoring, sustainment, and contribute to process improvement.
• As a Windows specialist you will focus on mission capabilities and Windows based COTS applications and servers.
• Must have a Security + certification
• Eight (8) years’ experience as an IT Engineer in programs and contracts of similar scope, type and complexity is required. Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required.
• A Master’s degree in Computer Science, Information Assurance, Information Security System Engineering, or related discipline may be substituted for two (2) years of experience, reducing the requirement to six (6) years of IT Engineering experience.
• Four (4) years of additional IT Engineer experience may be substituted for a Bachelor’s degree, making the total experience requirement twelve (12) years as an IT Engineer without a degree.
• Demonstrated experience with Windows Client and Server Operating systems and Windows Server Update Services (WSUS) Active Directory, Exchange, SQL, Endpoint Manager (System Center Suite)
• Ability to configure, monitor and troubleshoot using application and operating system event logs
• Experience in backup and restoring of applications and associated data, operating system rebuilds, and upgrades
• Manage installation, maintenance and support of technical infrastructures, hardware and system software components