Technical Program Manager & Business Analyst (Contractor) – Agentic AI Platform

Role

Technical Program Manager & Business Analyst – Agentic AI Platform (Contractor)

Location

1 DNA Way, South San Francisco, CA 94080

Work Model

Hybrid

Contract Duration

12 Months

Pay Rate

$55.17 – $68.97/hour + Benefits

Benefits

Weekly Pay, Medical, Dental, and Vision Insurance

Working Days

Monday – Friday

Working Hours

8:00 AM – 4:30 PM PT

Interview Process

• Round 1: Hiring Manager – 30 minutes
• Round 2: Upper Management – 30 minutes

Position Overview

We are seeking an experienced Technical Program Manager & Business Analyst with 7+ years of experience to support the development and implementation of an enterprise-wide Agentic AI Platform.

The Content Composer initiative is the primary project under this platform, with additional AI-driven modules planned for future development. The selected contractor will be responsible for establishing program management frameworks, tracking project milestones and dependencies, translating high-level product epics into detailed user stories, and conducting technical and functional research.

This role requires a strong combination of business analysis, technical program management, Agile delivery, and cross-functional coordination. The individual will work closely with Data Science and Machine Learning (DSML), Roche Digital/Diagnostics Technology (RDT), engineering, product, and business teams while ensuring alignment between US-based stakeholders and Roche Global teams.

Key Responsibilities

• Program Management & Cross-Functional Coordination
• Establish program management processes and tracking frameworks from the ground up.
• Create and maintain Jira and Confluence structures, RAID logs, project dashboards, and status reporting templates.
• Monitor project milestones, delivery schedules, risks, issues, and dependencies across DSML, RDT, engineering, and business teams.
• Coordinate deliverables and ensure alignment between US-based stakeholders and Roche Global teams.
• Facilitate communication across geographically distributed teams and manage time-zone dependencies.
• Business Analysis & Agile Requirements Documentation
• Translate high-level product epics into detailed, actionable, and developer-ready user stories.
• Define and refine testable acceptance criteria using the Given/When/Then format.
• Develop and maintain Business Requirements Documents (BRDs), Product Requirements Documents (PRDs), and functional specifications.
• Document current-state (as-is) and future-state (to-be) workflows using Lucidchart or Miro.
• Map user journeys, business processes, and Human-in-the-Loop (HITL) review and approval workflows.
• Collaborate with product managers, developers, and DSML teams to ensure requirements are clear and implementation-ready.
• Agentic AI Requirements & Functional Specifications
• Document functional requirements for Agentic AI workflows and platform capabilities.
• Work with DSML teams to understand and document:
• Prompt engineering and orchestration.
• Context retrieval and Retrieval-Augmented Generation (RAG).
• LLM workflows and tool utilization.
• AI guardrails, governance, and human-in-the-loop validation.
• Translate technical AI capabilities into business requirements, user stories, and process documentation.
• Platform Integration & Technical Research
• Analyze and document integration requirements across the Adobe ecosystem, including:
• Adobe Workfront.
• Digital Asset Management (DAM).
• Adobe Journey Optimizer (AJO).
• Adobe Express.
• Adobe GenStudio.
• Adobe CX CoWork.
• Understand VVPM workflows, including compliance and Medical-Legal Review (MLR) routing.
• Evaluate integration requirements involving Adobe Target, Optimizely, and other content management platforms.
• Conduct technical research, feasibility assessments, and platform comparisons for emerging AI solutions and next-generation Adobe offerings.
• Support platform evaluation and requirements development for third-party AI and content technology vendors.

Required Qualifications & Experience

• Experience: 5–7+ years of experience in Technical Program Management, Business Analysis, or hybrid functional-technical roles.
• Program Management: Demonstrated experience establishing project tracking frameworks, governance processes, Jira/Confluence structures, RAID logs, and reporting dashboards from scratch.
• Agile & Requirements Management: Strong experience breaking down product epics into detailed user stories, defining acceptance criteria, and managing Agile backlogs.
• Cross-Functional Collaboration: Experience coordinating deliverables across engineering, data science, machine learning, product, and business teams.
• Global Team Coordination: Ability to collaborate with US-based stakeholders and global enterprise teams across different time zones.
• Technical Documentation: Hands-on experience creating BRDs, PRDs, functional specifications, process flows, and user journey documentation.
• Process Mapping: Proficiency with Lucidchart, Miro, or similar workflow and diagramming tools.
• AI & Technology Exposure: Working knowledge of Generative AI, Agentic AI, LLMs, RAG pipelines, APIs, and AI-enabled workflows.
• Platform Knowledge: Familiarity with Adobe products, including Workfront, DAM, AJO, Express, GenStudio, and CX CoWork, along with VVPM.
• Agile Methodologies: Practical experience with Scrum, Kanban, or hybrid Agile delivery models.
• Preferred Industry Experience: Pharmaceutical, biotechnology, healthcare, or life sciences experience is highly desirable.

Ideal Candidate

A technically proficient Business Analyst or Technical Program Manager who has experience setting up programs from scratch, managing Agile delivery, translating product epics into detailed requirements, and coordinating cross-functional engineering and AI teams. Experience in the pharmaceutical or life sciences industry, particularly within the Adobe content ecosystem, will be a significant advantage.

At Tailored Management, we help people get jobs and take pride in their work, so we better take pride in ours too. Not every company has the opportunity to meaningfully and directly impact individuals in a way that makes their lives tangibly better. To better support our employees, we offer a wide variety of benefit options to support you.

We offer

• Medical Coverage – HDHP, PPO, and Surest plan options
• Minimum Essential Coverage (MEC)
• Dental Insurance
• Vision Insurance
• Short-Term Disability (STD)
• Long-Term Disability (LTD)
• Life & AD&D Insurance
• Critical Illness Insurance
• Accident Insurance
• Employee Assistance Program (EAP)

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