Field Service Technician – Northeast Netherlands

### About the Company

An **international technology company specializing in premium professional coffee equipment and automation** , combining advanced engineering with a strong focus on coffee quality and customer experience.

Operating globally, the company develops innovative solutions used by leading brands in hospitality and retail. Its culture is built around **innovation, empowerment, partnership and continuous improvement**.

**Location

** Northeast Netherlands

**Work model

** Home-based / Field Service

### The Role

We are looking for an experienced, hands-on **Field Service Technician** to support customers across the Northeast Netherlands.

You will

• Handle service and breakdown requests.
• Perform installations, maintenance and on-site repairs.
• Troubleshoot issues remotely and on-site using telemetry and diagnostic tools.
• Repair or replace mechanical, hydraulic and basic electronic components.
• Install, calibrate and test new machines.
• Provide short technical training to customers.
• Manage spare parts in your service vehicle.
• Participate in larger customer installations and projects.
• Join a rotating weekend standby schedule.

Typically, you will handle **3–4 service calls per day** , depending on travel distance.

### Your Profile

• **5+ years of hands-on technical/service experience.**
• Strong knowledge of **mechanics and hydraulics** with basic electronics knowledge.
• Technical or vocational education preferred.
• Independent, practical and customer-oriented mindset.
• Good computer and diagnostic software skills.
• Good command of **Dutch and English**.
• Valid driving licence.
• Based in the **Northeast of the Netherlands**.

### What’s Offered

• Competitive salary package plus **overtime pay**.
• **Weekend standby compensation**.
• **8% statutory vacation allowance**.
• Fully equipped **company service van** , available for private use.
• Home-based model – start your working day directly from home.
• Parts and equipment delivered directly to your home.
• **Standby duty approximately 1 week every 6 weeks** , with relatively low weekend call volume.
• Technical and product training.
• Independent role within an international and innovative environment.