Data Center Technician

***We are unable to work with 3rd-party or corp-to-corp candidates for this position***

Position Overview

Our client is seeking a highly professional, self-motivated datacenter systems administrator for our Regional Datacenter (RDC). The ideal candidate will have experience working in a software development environment with primary responsibilities listed below.

Responsibilities

• Server hardware management: Plan and implement server installations including planning, preparation, installation, cabling, LAN configuration, OS installation, and post configuration.
• Provide hardware swap-outs for repairs, and interact with vendors for parts and service support, including over-seeing their onsite activities.
• Deploy operating systems with homegrown automated deployment process.
• Working closely with the facilities technical team, monitor and report incidents across all data center facilities equipment via daily walkdown of the environment.
• Monitor and respond to hardware incidents across all data center IT equipment e.g. servers, filers, switches, and data backup libraries.
• Participate in daily facility walk down and off-hours maintenance of IT systems as required for business.
• Participate in on-call rotation one week a month. Datacenter audits and reporting, adhering to all data center operational processes and procedures.
• Operating System troubleshooting (Windows / UNIX).
• Manage inbound tasks via ticket tracking tool (ServiceNow), following standard ITIL Change and Incident Management processes.
• Virtual machine deployment and management Scripting, process improvements, automation.
• Deploy and configure new Linux systems.

Required Knowledge/Skills, Education and Experience

• Bachelor’s degree in Computer Science or equivalent relative work experience.
• 2 years’ experience in an IT maintenance & support operational role, including operating system installation and troubleshooting.
• 1 year of experience working with virtual environments and deployments.
• 1 year of experience with Linux (Redhat, CentOS, SLES, etc.) installation, troubleshooting, and support.
• Ideal candidate will have scripting (BASH, Perl, PowerShell) and process automation experience.
• Ability to follow technical written and verbal directions.
• Ability to work well with various teams both local and remote including international.
• Familiar with Microsoft Office including Outlook.
• Good communication, collaboration, and presentation skills.
• Advanced hardware component troubleshooting skills (CPU, memory, motherboard, controllers, and disks) and replacement of components thereof.
• Able to lift 50 pounds.

Preferred Knowledge/Skills, Education and Experience

• Network configuration and troubleshooting
• Experience managing and maintaining a highly available datacenter environment utilizing configuration management (DCIM) tools.
• Familiar with ITIL operations
• Familiar with network storage systems (some or all: Network Appliance, Tintri Storage, Nimble Storage) and server automation and configuration management orchestration.
• Familiar with Datacenter level backup processes and software
• Familiar with some or all: Building Management Systems, facilities monitoring tools, fire detection, and suppression systems.
• Knowledge of alternate power supplies/generators and following emergency procedures and processes.

Our Benefits

Medical, Dental, and vision insurance; disability and life insurance; 401(k) with company match and PTO.

Our TalentAffirm process

All applicants are personally reviewed by a recruiter. Candidates who complete our TalentAffirm screen and assessment are prioritized for next steps. It’s an opportunity for you to stand out above your competition.