
Solution Architect - Eng - KL
Teleperformance · Malaysia
Weak hiring record · median 256 days open
All reasons
- 69% of this employer's openings are over 60 days old
In its favour
- Still listed on the employer's own board
Qualifications
- Degree in Computer Science, Software Engineering or a related field (or equivalent experience).
- 8+ years in software engineering, including 3+ years in a solution / technical architect role.
- Proven track record taking custom applications through enterprise security and compliance gates into production.
- Strong cloud architecture experience (Azure, AWS or GCP) and enterprise integration / API / data design.
- Deep understanding of secure SDLC and security-by-design practices.
- Working knowledge of CI/CD, containerisation and infrastructure-as-code.
Key Skills
- Architecture & design leadership; ability to set standards and hold a design-review gate.
- Security and compliance fluency (secure coding, threat modelling, compliance gating).
- Excellent stakeholder management and technical communication across MY & TH teams.
- Mentoring and uplift — able to grow tech leads and engineers.
Responsibilities
- Own reference architectures, design patterns and solution blueprints for RPA, AI, Power Platform and custom-built applications.
- Act as the design gate: chair design reviews and approve solution designs before any build begins — nothing goes to Build without an approved design.
- Embed security-by-design into every solution; ensure designs meet TP's security standard and clear TPSC, GCC and app scanning.
- Define data flows, integrations, APIs and hosting architecture, and secure the necessary database and network access approvals.
- Establish CI/CD and source-control standards (TP GitHub) jointly with the DevOps / CI-CD Engineer, so pods deploy the approved way.
- Mentor pod tech leads and engineers, raising the team's engineering maturity from configuration to production-grade development.
- Produce architecture documentation, decision records (ADRs) and standards so knowledge is retained and repeatable.
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