Graduate Intern - Business/Product Analyst

CERTIFY Global Inc. is an innovative software organization that provides a seamless patient experience via biometric authentication and digital intake solutions. We are an internationally recognized leader in healthcare technology, working with some of the nation’s largest hospital systems. CERTIFY Global is proud to serve millions of patients and healthcare workers in order to deliver the best possible care.

Our Graduate Internship Program is tailored for individuals passionate about the technology industry. Interns will be able to engage in Engineering and Product Support, while collaborating with key stakeholders. This program begins in January 2024 and is an excellent opportunity for individuals seeking a smooth transition into the technology sector.

Job Duties and Responsibilities

• Participate in the research and design of new feature enhancements to existing products.
• Support existing products by analyzing reported problems and correcting software to resolve issues.
• Understand and assess the impact of business changes and needs.
• Analyze and capture requirements.
• Create product and process documentation.
• Communicate requirements to relevant stakeholders.
• Monitor the build of solutions to ensure it meets requirements.
• Interact directly with clients, key stakeholders, and IT development to ensure proposed process and systems meet desired needs.
• Other duties as assigned.

Requirements

• Masters degree in any field related to engineering
• Must have an interest in working in a technology startup environment.
• Strong written and verbal communication skills
• Ability to multitask and stay cool under pressure
• Must enjoy problem-solving and creating “WOW” moments for people
• Interest in pursuing a career in customer support or the legal field or technology