Advisor, Security Operation Centre (SOC) and Analytics

Description

JOB SUMMARY

Reporting to the Manager, the Advisor provides complex data analysis for health authority-wide Protection Services and oversees the Security Operation Centre (SOC) initiative. Supports the continued development, modernization and continuous improvement of the SOC, including assigned operational, technology and implementation initiatives. Analyzes departmental and SOC information and statistical data, conducts benchmarking activities, develops and generates complex queries, prepares and compiles reports and technical documents and utilizes presentation software and tools to support Protection Services business planning, decision-making and performance management. Prepares charts and records related to projects. Coordinates the distribution of project tracking information and executive reports. Plans, coordinates and supports project meetings and working groups. Works independently and interfaces with Vancouver Coastal Health (VCH) Protection Services Directors, Managers, Coordinators, and Advisors.

This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health.

QUALIFICATIONS

Degree in a related field supplemented by financial and project management courses and three (3) years’ recent, related experience in a complex health care environment with progressively more responsible experience in information analysis, research and benchmarking or an equivalent combination of education, training and experience.

ROLE SPECIFIC REQUIREMENTS AND EXPERTISE

• Employs expertise in the use of desktop computer applications to create a variety of databases, documents and presentations.
• Advanced knowledge of Microsoft Excel, including complex formulas, data validation, pivot tables, Power Query, data modelling and analysis of large or imperfect datasets.
• Working knowledge of SQL, Power Automate, Microsoft SharePoint, Microsoft Forms, Tableau, project-management platforms, or computer-aided dispatch, alarm-management or incident-management systems is an asset.
• Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lens.
• Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groups.
• Strong analytical, critical-thinking and problem-solving skills, with the ability to distinguish facts from assumptions and develop defensible recommendations.
• Knowledge of continuous improvement, process-mapping, project coordination, implementation and post-implementation evaluation practices.
• Effectively utilizes both verbal and written communication skills when providing advice and information and/or seeking/acquiring information.
• Optimizes departmental effectiveness and contributes to organizational success by applying excellent time management skills to prioritize and complete assignments and schedule activities.
• Practices diligence and care when maintaining, monitoring, calculating and summarizing data, records and confidential information.
• Physical ability to perform the duties of the position.

SHARED VALUES

You care for everyone

• You are compassionate, empathetic, and sensitive to the needs of others.
• You are respectful, treating people as equals, and valuing others’ perspectives and differences.
• You are appreciative of others’ efforts and give them praise when it’s due.

You are always learning

• You are open minded, always receptive to different perspectives and ways of doing things.
• You are curious and ask questions to find a deeper understanding.
• You share your expertise and mentor others by sharing your knowledge and experience.

You strive for better results

• You are accountable, and take responsibility for what you say, what you do, and who you engage in achieving better results.
• You are a solution finder, empowered to solve the challenges we face in healthcare.
• You take ownership for growth and development and personal development, always seek feedback and opportunities to improve how we do things.The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

Details

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.Unless otherwise noted on the posting, internal job postings close at 8:00 AM Pacific Time on the listed Closing Date. Please submit your digital application via the Internal Career Portal prior to the Closing Date & Time.Nursing & LPN successful applicants will be notified by email.We regret that only short listed candidates will be acknowledged.This is an internal job posting for Vancouver Coastal Health employees only.