Vulnerability Management Analyst

Job Title: Vulnerability Management Analyst

Location: Hanscom AFB

Clearance: Secret

Program: BLITS 3.0

Job Responsibilities

-Host Based Security System (HBSS)

-Implement software patches and security fixes when it cannot be done using enterprise MECM

-Conduct troubleshooting and repairs over the phone, Teams, remotely utilizing Dameware, and desk-side.

-Deliver quality timely customer service while also meeting contract threshold metrics for phone and ticket resolutions.

-Periodically review processes, procedures, and client configurations for completeness, effectiveness and compliance with information assurance polices and DISA STIGs

-Analyze ACAS vulnerability scan reports, deploy software upgrades and patches to mitigate identified vulnerabilities.

-Use expertise with tools such as PowerShell and Windows Scripting to repackage software applications, operating systems, and patches for deployment to workstations.

Job Requirements

-Strong knowledge of Windows Desktop Operating Systems (Windows 10/11)

-Working knowledge of Microsoft Active Directory

-Working knowledge of Microsoft Office Products, (O365/2016), Teams, Outlook and Excel.

-Ability to resolve issues quickly and efficiently to comply with metric requirements.

-Proficient with computer, network, and server hardware

-Strong customer service skills

-Strong written and verbal communication skills

-Ability to work in a team environment

-General Knowledge of the following systems and tools

HBSS, ACAS, and ARAD

-Knowledge of PowerShell and the ability to write custom scripts.

-Knowledge of PowerShell and the ability to write custom scripts.

-Understanding of help desk ticketing tools (e.g., Remedy, Service Now, etc.).

-Keen attention to detail.

Education / Certifications

-Secret level DoD security clearance required

-Security+ certification

-Bachelor’s Degree or Associate Degree plus 2 - 8 year experience (degree may be substituted for years of experience)