AutoHotKey Developer/Specialist

CLASSIFICATION

Exempt

SECURITY CLEARANCE REQUIRED

Secret

PAY RANGE

$100,000 - $126,000 Annually

PLACE OF PERFORMANCE

Washington, DC; remote work authorized; travel to domestic passport agencies, centers, and regional offices required for training, beta testing, and user support

The AutoHotkey Developer/Specialist designs, tests, deploys, and supports AutoHotkey-based RPA solutions across the domestic passport network, and supports passport agencies and centers and the AutoHotkey super user cadre. Anticipated tasks include, but are not limited to, the following:

• Shall acknowledge and adhere to all standards for conduct, internal controls, the Privacy Act, and the protection and safeguarding of all Personally Identifiable Information (PII) and Sensitive But Unclassified (SBU) information.
• Assess current workflows and identify automation opportunities.
• Develop, test, and deploy AutoHotkey scripts in compliance with Department governance and IT security standards.
• Conduct beta testing with at least two (2) agencies prior to enterprise rollout.
• Administer global and local AutoHotkey Hubs on Microsoft Teams with controlled access, in coordination with Hub administrators.
• Produce documentation, user guides, and training videos for each deployed script.
• Provide Tier II/III technical support, responding to user inquiries within two (2) business days.
• Maintain version control of all scripts and ensure compliance with IT security requirements.
• Track script usage, efficiency gains, and adoption metrics, and contribute to monthly performance reports and quarterly executive briefings.
• Support PPT AutoHotkey Working Group (PAWG) meetings and strategic planning.

EDUCATION/EXPERIENCE REQUIRED

• Bachelor's Degree in Information Technology, Computer Science, or a related field from an accredited university and four (4) years of scripting or automation development experience; or eight (8) years of equivalent experience.
• Minimum two (2) years of hands-on experience designing, testing, and deploying AutoHotkey scripts (v1.1 and/or v2) for use by other people in a production or enterprise environment.
• Experience providing Tier II/III technical support for end-user tools or applications.
• Experience using version control (e.g., Git) and documenting code.
• Proficient in the Microsoft Suite of Office Products (i.e., Word, PowerPoint, Excel, Outlook, OneDrive) and Microsoft Teams, including channel administration and access controls.

QUALIFICATIONS

• Knowledge of robotic process automation (RPA) concepts and Windows desktop automation, including hotkeys, hotstrings, GUI and window/control automation, and file and clipboard handling.
• Working knowledge of at least one additional scripting language (PowerShell, Python, VBA, or JavaScript) preferred.
• Ability to analyze manual workflows, identify automation opportunities, and estimate efficiency gains.
• Understanding of federal IT security requirements and the safeguarding of SBU and PII data.
• Ability to explain technical concepts clearly to non-technical users; excellent oral and written communication skills.
• Ability to travel to domestic PPT locations as required.
• Experience with Department of State, Consular Affairs, or passport processing systems (e.g., TDIS) preferred.

About Xtreme Solutions

XSI is a leading provider of information technology and professional services known for outstanding service delivery in a wide range of professional services engagements around the country. Team XSI continually meets and exceeds customer expectations. We are passionate about our work and making a difference.

Our vision is to be the best professional services management company for both our customers and our employees. We need employees that share this vision. Our remarkable employees are the key to our company's incredible success.

XSI promotes a work environment of trust, integrity, respect, continual improvement, customer satisfaction and business success. We strive to provide competitive salary and benefits, an engaging and rewarding work environment, training and development opportunities.

Xtreme Solutions is proud to be an equal opportunity workplace and an affirmative action employer. All qualified applicants will receive fair consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age or veteran status.