Lead II - Software Testing

NOTES

Mandatory Areas

Must Have Skills

• Skill 1 – Functional Testing / Quality Engineering, with 10+ years of experience
• Skill 2 – Testing Program / Managed Services Leadership, 5+ years
• Skill 3 – Facets Healthcare System, 5+ years

Skill 4 – Healthcare Payer Domain

Claims, Enrollment, Membership, Billing & Provider

• Skill 5 – Prior Authorization, Care Management & EDI Transactions
• Skill 6 – Functional Discovery, Testing Assessments, Transition Planning & Testing Operating Models
• Skill 7 – Workforce Planning, Organizational Design & Stakeholder Management
• Skill 8 – Jira, qTest & Azure DevOps

Domain Experience (If any) – Healthcare Payer / Facets

Must Have Certifications – Not specified

Prior UST Experience – Not specified

If Yes – Provide dates, details of account/project – N/A

Location – Seattle, WA

Onsite Requirement – Must be onsite in Seattle, WA, 4 days per week

Number of days onsite – 4 days per week

Request Information

Request

IT|Software Testing - Group 2 - Lead II - Software Testing

Qty

1

Candidate Submission Limit Per Supplier

3

Candidate Submission Limit Per Request

0

Desired Start Date

10/19/2026

End Date

1/31/2027

Hrs/Wk

40.00

MSP Owner

Mohanasundaram, Sharmila

Client Job Description

Job Title

Functional Test Lead

Key Responsibilities

Lead functional discovery workshops with business, product, application, and testing stakeholders.

Assess business processes, application landscape, testing scope, dependencies, and quality practices.

Evaluate test coverage, requirements traceability, release readiness, and defect management processes.

Identify gaps across functional testing, UAT support, governance, and operating models.

Define the future-state functional testing organization, roles, staffing, and knowledge requirements.

Support knowledge transfer (KT), transition planning, shadow/reverse-shadow activities, and ownership transfer.

Collaborate with Architecture, Automation, Performance, and Test Data Management (TDM) teams to shape the target-state testing model.

Develop transition roadmaps, KPIs, SLAs, governance frameworks, and transformation recommendations.

Present assessment findings, risks, and improvement opportunities to client leadership.

Required Experience

10+ years of experience in Functional Testing or Quality Engineering.

5+ years leading testing programs or managed services engagements.

5+ years of experience with the Facets healthcare system.

Experience in discovery, due diligence, transition assessments, and testing operating model evaluations.

Strong Healthcare Payer domain expertise, including

Claims

Enrollment

Membership

Billing

Provider

Prior Authorization

Care Management

EDI Transactions

Proven experience in workforce planning, organizational design, and stakeholder management.

Familiarity with Jira, qTest, Azure DevOps, and modern Quality Engineering practices.

Preferred Experience

Healthcare Payer managed services transformations.

TCoE establishment and maturity assessments.

Test Data Management (TDM) exposure.

AI-enabled Quality Engineering initiatives.

CMS and regulatory testing programs.

Key Must-Have Skills

Functional Testing / Quality Engineering

Facets Healthcare System, 5+ years

Healthcare Payer Domain

Functional Discovery & Testing Assessments

Claims, Enrollment, Membership, Billing & Provider

Transition Planning & Testing Operating Models

Workforce Planning & Stakeholder Management

Jira, qTest & Azure DevOps

General Information

Job Description

Expectations from this role

Create and Organise testing process based on project requirement and manage test activities within team, for the following

• Test Estimates and Schedules-. Ensure Test Coverage
• Produce test results, defect reports, test logs, and reports to evidence for testing
• Publish RCA reports and preventive measures
• Ensure Quality of Deliverables
• Report project metrics and status
• Ensure adherence of Engineering practices, processes and standards
• Understand and contribute to test automation/performance testing
• Work with DevOps team, when required; to understand testing framework and QA process for implementing continuous testing

Typical performance measures

• Test Script Creation and Execution Productivity
• Defect Leakage Metrics (% of defect leaked, % of UAT defects and % of Production defects)
• % of Test case reuse

4.Test execution Coverage

• Defect Acceptance Ratio

6.Test Review efficiency

• On-time delivery, Effort Variance
• Test Automation Coverage

Performance Areas

Supporting Organization

Ensure utilization and quality of deliverables prepared by the team

Co-ordinate Test Environment and Test Data provisioning

Test Design, Development, Execution

Participate in review, walkthrough, demo and obtain sign off by stakeholder

Prepare Test Summary Report for modules/features

Requirements Management

Analyse, Prioritize, Identify Gaps; create workflow diagrams based on Requirements/User stories

Manage Project

Participate in Test management

Preparing, Tracking and Reporting of Test progress based on schedule

Domain relevance

Identify business processes, conduct risk analysis and ensure test coverage

Estimate

Prepare Estimate, Schedule, Identify dependencies

Knowledge Management

Consume, Contribute, Review (Best Practices, Lesson learned, Retrospective)

Test Design, Execution

Test Plan preparation, Test Case/Script Creation, Test Execution

Risk Identification

Identification of risk/issues and prepare Mitigation and Contingency plans

Test & Defect Management

Conduct root cause and trend analysis of the defects

Test Planning

Identify the test scenarios with understanding of systems, interfaces and application

Identify end-to-end business critical scenarios with less support Create and review the test scenarios and prepare RTM

Prepare estimates (time /effort) based on the requirements/User stories

Identify scope of testing

Client Management

Define KPIs to the engagement and ensure adherence to these KPIs.

Stakeholder Connect

Handle monthly/weekly governance calls and represent issues for the team

Skill Examples

• Ability to Create, Review and manage a test plan
• Ability to prepare schedules based on estimates
• Ability to track, report progress and take corrective measures on need basis
• Ability to identify test scenarios and prepare RTM
• Ability to analyze requirement/user stories and prioritize testing
• Ability to carry out RCA
• Ability to capture and report metrics
• Ability to identify Test Data and Test Env. Specifications

Knowledge Examples

• Knowledge of Estimation techniques
• Knowledge of Testing standards
• Knowledge of identifying the scope of testing
• Knowledge of RCA Techniques
• Knowledge of Test design techniques
• Knowledge of Test methodologies
• Knowledge of scope identification and planning
• Knowledge of Test automation tools and frameworks

Comments for Suppliers

Skills

Skills

Category

Name

Required

Importance

Experience

No items to display.

Additional Skills

EDI,Functional Testing,Test Data Management,Claims Management