Cluster IT Manager

• Multi-Property Infrastructure: Manage and maintain servers, LAN/WAN networks, Wi-Fi, telephony (PABX/IPTV), and endpoint hardware across all cluster locations.
• Hospitality Systems Support: Oversee core hotel software including Property Management Systems (PMS), Point of Sale (POS), door-lock integrations, and booking channels.
• Cybersecurity & Compliance: Enforce data security policies, disaster recovery plans, system backups, and PCI-DSS compliance.
• Vendor & Budget Management: Handle technology procurement, manage third-party service contracts, and draft IT capital expenditure budgets.
• Education: Bachelor’s degree or Diploma in Information Technology, Computer Science, or Hospitality Management.
• Experience: 3 to 5+ years of IT management experience, ideally handling multi-property or chain hotel environments.
• Technical Skills: Strong background in Windows/Linux server administration, network routing, firewalls, and cloud-hosted systems.
• Soft Skills: Multi-tasking, crisis management, vendor negotiation, and cross-departmental communication

WHY WORK FOR ACCOR

• Employee discounted rates at Accor hotels worldwide
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.