IT Coordinator

Operational Management

• Ensure to educate users on issues such as security, virus prevention and password protection.
• Train the user department on the usage of PC's, terminals, printers, other peripherals and also to any other program applications installed.
• Ensure to maintain contacts with all user departments, hardware vendors and other representatives pertaining to Systems.
• To act as a front-line interface to the internal & external users by resolving queries or complaints in a timely & efficient manner.
• Coordinate operations with Department Coordinators, Supervisors and other Departmental Managers to ensure operational readiness, efficiency in resource utilization and the prompt delivery of services.
• Ensure that all software licensing laws are adhered to.
• Ensure the smooth running of all systems, including anti-virus software, print services and e-mail provision.
• To install computer systems, ensure that back up systems operate effectively, buy hardware and software, provide the technology infrastructures for the organization, and contribute to organizational policy with regard to quality standards.

1-2 years of Experience