Senior Manager - Software Engineering

The Enterprise Technology Services organization partners with every part of the American Express business to power the company’s growth and innovation with trust and efficiency, and drive competitive differentiation with speed. We support the delivery and operations of technology, digital, and data capabilities, platforms, and services globally. Specifically, our team is responsible for the company’s technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for customers and colleagues. We also provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and platforms, digital product and design, and enterprise AI platforms on behalf of the company.

• Lead and manage high-performing Java backend engineering teams, ensuring technical excellence and timely delivery.
• Drive the design and development of scalable, secure, and highly available applications using Java, Spring Boot, and microservices.
• Provide technical leadership in system architecture, design reviews, technology selection, and engineering best practices.
• Own end-to-end project delivery, including planning, execution, resource allocation, risk management, and quality assurance.
• Collaborate with Product Managers, Architects, Business Stakeholders, and cross-functional teams to align technology solutions with business objectives.
• Drive cloud adoption, CI/CD automation, DevOps practices, and continuous improvement in engineering processes.
• Ensure application performance, production stability, security, compliance, and operational excellence.
• Mentor and develop engineering talent through coaching, performance management, hiring, and career development.
• Define and monitor engineering KPIs, including delivery predictability, code quality, system reliability, and team productivity.
• Drive technical innovation, modernization of legacy systems, reduction of technical debt, and long-term technology strategy.
• Education: Bachelor of Engineering (B.E.) in Computer Science, Information Technology, or a related engineering discipline.
• Experience: Minimum 8+ years of experience in software development, with strong expertise in Java backend technologies.
• Hands-on experience with Java, Spring Boot, Spring MVC, Hibernate, and microservices architecture.
• Strong knowledge of RESTful APIs, distributed systems, and enterprise application development.
• Experience with relational and NoSQL databases such as MySQL, PostgreSQL, Oracle, and MongoDB.
• Working knowledge of cloud platforms (AWS, Azure, or GCP), Docker, Kubernetes, and CI/CD pipelines.
• Experience in technical leadership, team management, Agile methodologies, and end-to-end project delivery.
• Strong problem-solving, system design, communication, stakeholder management, and decision-making skills.