ServiceNow Developer ITSM

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Job Title

ServiceNow Developer / ITSM Consultant (3 Positions)

Experience

3–6 years

Contract

Open roles

1 Sr. developer and 2 mid level.

Job Summary

We are looking for experienced ServiceNow Developers to support the ITSM pillar for Client. The team will focus on implementing and optimizing modules such as Employee Center, Knowledge Base, Virtual Agent, Portal Development, Service Catalog, and Walk-up.

Key Responsibilities

• Design, configure, and customize ServiceNow ITSM modules
• Develop user-friendly and scalable solutions across Service Catalog, Employee Center, and Knowledge
• Work with the Virtual Agent framework to build and enhance conversational experiences.
• Portal Development.
• Implement Walk-up module workflows and integrations
• Perform unit testing and support UAT cycles
• Collaborate with the ITSM Lead and cross-functional teams for successful delivery

Required Skills

• 3–6 years of ServiceNow development experience
• Hands-on experience with at least 2 of the following: Service Catalog, Virtual Agent, Portal Development, Employee Center, Knowledge, Walk-up
• Familiarity with scripting (JavaScript, Glide), Flow Designer, and IntegrationHub
• ServiceNow certification(s) preferred (CSA, CIS-ITSM, etc.)
• Strong problem-solving and communication skills

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.