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Desktop Support

Artech · Foley, AL

About Artech

177 open jobs

Strong hiring record · median 2 days open

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Posted yesterday · still listed on the employer's own board · How we score

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In its favour

  • Posted yesterday
  • Still listed on the employer's own board

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Desktop Support at Artech. We’ll keep it in your applied jobs, so you can see it later and be warned before applying to the same employer twice.

Job Title : Desktop Support

Location

1300 W Fern Ave Foley, AL 36535

Duration : 12 months (with possible extension)

Job Description

  • Experience with deskside support to build machines, install software, move customer office or cube equipment (workstation or laptop) from one location to the other.
  • Provide support on various laptop, desktop and tablet running Win 7/10 /11
  • Refresh IMAC
  • Imaging, Refreshes
  • Experience in performing warehouse duties
  • Need expertise in troubleshooting, Incident work
  • Understanding the impacts of Active directory and domains would be helpful and data migration too.
  • Installation, configuration and maintenance of windows, hardware’s and software’s.
  • Ticketing Experience (Client uses Service Now Ticketing) – Any ticketing experience, Service Now a plus.)
  • IT deskside support technician who is under moderate supervision.
  • Conducts service request and incident resolution for moderately complex end user hardware and software.
  • AAS degree (or 2-year post high school training) with a minimum of 2 years relevant experience OR in the absence of a HS diploma, GED or AAS degree, 5 years of relevant experience is required.

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