IT Administrator

This is a remote position.

Location

Remote

Engagement Type

Project-based Assignment; B2B Contract(Outside IR35)

Duration

6 months with auto renew

Timezone

CET ± 3 hours

Be part of our Global Engineering Network!

One of our clients in the Media sector is looking for an expert to provide specialist IT Support services under a defined project scope.

The IT administrator will be responsible for ensuring that Corporate IT assets and their correlated hardware operating without problems.

Key Deliverables:​

• Provide to users support and assistance on Windows and MacOS where required
• Maintain, support and administer Internal IT infrastructure
• Work in a Global IT Service Desk function, logging all incidents and requests, their acknowledgements and their resolutions
• Ensuring that all support tickets are handled effectively
• Work closely with other departments to maintain systems uptime
• Proactively monitor and audit the health and availability of systems
• Update the internal knowledgebase with technical documentation and manuals
• Provide user management for different systems according to predefined profiles
• Support roll-out of new applications and services
• Test and evaluate new technologies (both hardware and software)
• Work with Security teams to support with IT Systems and User audits

Requirements

Ideal Profile

• Experience in a similar role
• Experience with Windows & MacOS client administration
• Experience working on Azure AD & Endpoint Manager
• Knowledge in systems and networking knowledge
• Experience with Jira, Confluence, JAMF will be considered a plus
• Ability to meet deadlines
• Hands on experience installing IT hardware and software
• Good analytical and English communication skills

Why Partner with Us?

• Clear scope with no ambiguity over deliverables.
• Flexible working arrangements.
• Opportunity for repeat engagements based on performance.

Selection Process

• Proposal Submission
• Submit your professional profile/CV by applying on the role.
• Business Alignment Call
• 30-min virtual discussion with Human Capital Consultant to review scope
• Verification
• Opportunity to complete Castille Vetting (background/compliance checks)
• Client Skills Review
• Direct interview with end client to discuss project specifics
• Project-specific technical assessment (if required)

Ongoing Business Support

• Access to CX guidance and market insights through our professional network.