AWS Application Support Lead (OSS Expertise)

Position AWS Application Support Lead

(OSS Expertise)

Duration 12+ Months

Location Denver, CO

Key Responsibilities

AWS with OSS expertise (needs CloudWatch, Datadog experience)

• 10-15 years of experience as a lead support engineer in Telecom environment
• Experience in working with telecommunications service providers, network equipment manufacturers, or related telecom ecosystem partners
• Working experience in AWS CloudWatch, Datadog cloud monitoring services
• Experience in CloudWatch dashboards, events and log services
• Experience in log monitoring and analysis
• Experience in telecom OSS service assurance domain
• Experience in application and infrastructure performance and fault monitoring
• Knowledge of trouble ticketing systems - Archer and Cherwell (optional)
• Excellent troubleshooting and problem-solving skills
• Ability to work independently with little or no mentoring
• Strong written and verbal communication skills