DNS Administrator / Systems Administrator

Location

Ashburn, VA Area Code

703 Postal code

20147

Required Skills

DNS, Remedy

Technical Support / DNS Support Analyst

Position Details

Industry

Finance/Payment

Work Location

Ashburn, VA

Job Title

Technical Support / DNS Support Analyst

Duration

07/29/2016 with possible extension, but not likely conversion at this time.

POSITION SUMMARY

The Global Network Services tools team works with Network Engineering, Tools platform Engineering and Operations delivering proactive continuous functionality to Company’s. services. Ensure day-to-day service functionality is maintained at the highest quality and levels across all networks. The team objective is to ensure all tools supporting network analysis, provisioning, accesses and performance are maintained at the highest levels for business continuity.

Major Job Duties and Responsibilities

• This is individual will perform data entry work on the Domain Name Services (DNS) portal adding, deleting, and updating object records for IP management.
• Resolving discrepancies, perform standard tests (ping, lookups, SSH) to validate data source prior to applying changes.
• Update, open or close tickets from the Remedy ticketing system.
• Collaborate with support team members to identify and resolve issues and discrepancies.
• Work with multiple applications and documents to achieve the desired results.
• Document work and resolve.

QUALIFICATIONS

• Data Entry Skills. Detailed oriented working with large amount of data
• Ability to multitask
• Proficient in MS Office Suite Excel, Word, Visio
• Familiar with QIP or DNS is a plus
• Familiar with Remedy or like ticketing systems is a plus
• Exercises minimal independent judgment with direction from supervisor
• Verbal and written communication skills, problem solving skills, customer service and
• interpersonal skills (Required)
• Basic ability to work independently and manage one’s time (Required)
• Basic ability to identify, interpret and evaluate system and network requirements (Required)
• Basic knowledge of computer hardware and software (Required)

Phone screens and maybe in-person interviews.