Senior Mobility Engineer

. Configure and manage Blackberry / Good mobility test and production environments

• Create and maintain Infrastructure documentation (architecture diagrams, server builds, policy and application settings, firewall rules)
• Configure policies and delivery groups
• Create and execute change requests
• Lead the testing of upgrades and new products
• Configure and maintain system and ad-hoc reports
• Maintain capacity reports and forecast resource utilization
• Create and maintain support documentation
• Create and maintain end user documentation
• Train other support teams on usage and common tasks
• Work on help desk tickets
• Support after hours work and implementations
• Participate in Tier-3 on-call rotation and proactively monitor e-mail communications
• Maintain SME skillset and close pulse on Mobility space
• Bachelor’s degree in Computer Science or equivalent computer related field, experience in Financial sector preferred
• A minimum of 5+ years of experience working in a large multi-site enterprise infrastructure environment
• A minimum of 5+ years of progressive experience administering / support mobility solutions
• 3+ years of relevant, hands-on experience supporting Windows / mobility servers
• Excellent written and verbal communications
• Experience providing comprehensive documentation of system builds and application installations
• Strong understanding of generally accepted system administration methodologies, tools, and techniques, and desire to instill these practices in both individual and teammates’ work
• Understanding of networking and common datacenter infrastructure
• Understanding of working principles, and experience supporting Active Directory, Group Policy, Microsoft DNS, IIS, Virtualization (Hyper-V or VMware)
• Passion for providing outstanding support for inbound incident tickets, as well as foresight to keep things running smoothly by utilizing monitoring systems such as SCOM
• Ability to communicate to all levels of audience and structure messages in keeping with the listeners experience, background and expectation
• Ability to adapt to a fast paced and ever evolving business and technology landscape
• Ability to organize task and set priorities with minimal supervision while raising awareness to issues or conflicts before it impacts deadlines and goals
• Excellent troubleshooting skills with a scientific approach to problem investigation and resolution

All your information will be kept confidential according to EEO guidelines.

Look for: Cynthia

Phone: 346 231 7545

Email: c.nicholas@computerfutures. com