Data Analytics and CRM Manager

GCB equivalent to

B5, however, less experience will be considered for Assistant Manager

Duration

12months

Any specific skill set

Requirements

• University degree in Statistics, Data and Information Management, Mathematics, Computer Science or other related discipline
• Minimum 5 years' retail banking experience in information and data management
• Strong self-motivation, organization, multi-tasking, problem solving and influencing skills
• Ability to communicate effectively with business, operation and technology teams
• Solid understanding of digital messaging technology (such as SFMC, AEM, etc.)
• Hands-on experience and knowledge in the end-to-end content development lifecycle as well as post implementation support and measurement
• Knowledge and/or experience in SAS, SQL, Tableau/QlikSense, Python, Pega is preferred
• Detail-oriented and zero tolerance on quality/accuracy issue
• Great sense of ownership and servicing mind-set to ensure efficient and effective customer service deliveryBusiness Area