Senior Digital QA/QE Manager

Senior Digital QA/QE Manager

Within the Engineering Standards – QA/QE team, you'll play an important role in the development of new IT programmes of various sizes using a range of technologies and methodologies.

As a Senior Digital QA/QE Manager, you will not only be expected to be experienced and adept in a range of testing types and processes, but also able to manage and mentor large teams of QA/QE members.

We are particularly interested in hearing from candidates with a Technical, Engineering or Development background with a focus on quality. Prior experience of non-functional testing and automation is a big advantage, as is knowledge and application of DevOps CI/CD pipelines.

Principal Responsibilities

• Building a high-performance team in accordance with the principles of the QA & QE capability in Wholesale Digital IT
• Provide technical expertise in Test Automation, Testing Methodologies, Testing Processes, Tools and Techniques across the teams
• Focus on Continuous Testing automation adoption and QA/QE improvement ensuring digital deliverables meet business requirements and are fit for purpose to release to customers
• Manage training and continuous learning of QA/QE staff by means of short courses, meetups, certification etc. with robust approach to performance management that leads to high quality outcomes
• Operate within QA & QE broader transformation governance structures
• Be an escalation point for all matters related to testing, identify key risks, issues and interdependencies and provide appropriate mitigation strategies as appropriate
• Monitoring of all the QA activities, test results, leaked defects, root cause analysis and identifying areas of improvement. Implement steps required to improve the processes
• Gather and present testing metrics and testing activities of the projects to key stakeholders
• Ensuring that development teams adhere to the principles, guidelines and best practices of the QA strategy as defined
• Work with external data sources and industry trends to ensure that cross browser and device coverage accurately reflects customer usage, standardizing this but accounting for any specific regional anomalies
• Support audit / independent programme assessments as required

Requirements

• Must have strong knowledge and hands-on experience working on digital functional testing and non-functional performance testing, strong understanding of commercial banking product lifecycle & various business processes involved
• Extensive experiences with Test Automation are must
• Proven experiences of Agile development and QA/QE practices including knowledge of the CI/CD/CT pipeline
• Proven experiences in developing automated custom QE tests using various automated test tools e.g. Selenium, Cypress, Karate etc.