Test Program Manager / QE Transformation Lead

Job Title

Test Program Manager / QE Transformation Lead

Location

Seattle, WA-4 Days per Week

Mandatory Areas

Need strong Test program manager with facets experience ;

Must Have Skills

Skill 1 – Test Program Management / QE Transformation Leadership

Skill 2 – Testing Center of Excellence (TCoE) Setup & Operations

Skill 3 – Healthcare Payer Domain (Facets, Claims, Enrollment, Billing, Provider Management)

Skill 4 – Managed Services Transition, Discovery & Due Diligence

Skill 5 – Workforce Planning, Vendor Management & Global Delivery Management

Skill 6 – Test Automation & Quality Engineering (Playwright, Automation Frameworks)

Skill 7 – Azure DevOps, CI/CD Pipelines & Release Governance

Skill 8 – AI-Enabled Quality Engineering, Performance Engineering & Test Data Management (TDM)

Domain Experience (If any)

Healthcare Payer (Mandatory)

Facets platform experience preferred

EDI Transactions (834, 835, 837)

Claims Processing, Enrollment, Billing, Provider Management

Role Summary

We are seeking an experienced Test Program Manager / QE Transformation Lead to lead discovery, transition, and workforce planning activities for a large healthcare transformation program.

This role will establish and operationalize the testing organization across Application Development, Application Support, and Enterprise End-to-End Testing (Test Center of Excellence) while driving staffing, sourcing, governance, and transition readiness.

Key Responsibilities

Lead discovery workshops with business, IT, and delivery stakeholders.

Assess current testing processes, organizational structure, tools, service catalog, workloads, SLAs, and governance.

Define the future-state testing operating model, organization, and roadmap.

Identify capability gaps across

Functional Testing

Automation Testing

Performance Testing

Test Data Management (TDM)

Develop and execute discovery, knowledge transfer (KT), transition, and go-live plans.

Drive shadow, reverse-shadow, and ownership transfer activities.

Manage risks, dependencies, readiness reviews, and stakeholder communications.

Coordinate transition activities across Application Development, Application Support, and Testing workstreams.

Establish TCoE governance, standards, metrics, and reporting frameworks.

Define Core and Flex team operating models.

Lead enterprise-wide quality governance, release readiness, and quality reporting.

Support adoption of automation, AI-enabled testing, performance engineering, and Test Data Management capabilities.

Required Experience

12+ years of experience in Quality Engineering and Testing.

5+ years of experience leading large testing programs.

Proven experience in discovery, due diligence, transition, and managed services engagements.

Experience building or managing a Testing Center of Excellence (TCoE).

Strong experience in workforce planning, hiring, and vendor management.

Experience working with distributed onshore/offshore delivery teams.

Strong stakeholder management and executive communication skills.

Experience with Healthcare Payer platforms and processes, including

Facets

EDI transactions

834, 835, 837

Claims

Enrollment

Billing

Provider Management

Working knowledge of

Playwright

Azure DevOps

CI/CD

Modern Quality Engineering practices

Preferred Experience

Healthcare Payer domain expertise.

Managed Services transition experience.

Large-scale discovery and due diligence programs.

Test Data Management expertise.

Performance Engineering leadership.

AI-enabled Quality Engineering experience.

Key Must-Have Skills

Test Program Management / QE Transformation

Healthcare Payer & Facets

TCoE Setup, Management & Governance

Discovery, Due Diligence & Transition

Workforce Planning, Hiring & Vendor Management

EDI 834/835/837, Claims, Enrollment, Billing & Provider Management

Stakeholder Management & Executive Communication

Azure DevOps, CI/CD & Modern QE Practices