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Technical Program Manager & Business Analyst (Contractor) – Agentic AI Platform

ICONMA · South San Francisco, CA

Strong hiring record · median 4 days open

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Technical Program Manager & Business Analyst (Contractor) – Agentic AI Platform at ICONMA. We’ll keep it in your applied jobs, so you can see it later and be warned before applying to the same employer twice.

Our Client, a Biotech company, is looking for a Technical Program Manager & Business Analyst (Contractor) – Agentic AI Platform for their South San Francisco, CA/Hybrid location.

Responsibilities

  • Program Standup & Cross-Team Tracking
  • Setup from Scratch: Establish program management frameworks, Jira/Confluence structures, RAID logs, and status reporting templates from zero.
  • Delivery & Dependency Tracking: Track milestone schedules and cross-team delivery dependencies across collaborating units (DSML, RDT, engineering, and business stakeholders).
  • US & Client Global Alignment: Act as a functional bridge between local US stakeholders and Client Global teams to align requirements, manage time-zone dependencies, and ensure joint delivery.
  • Requirements & Agile Documentation
  • Epic Decomposition & Story Authoring: Take high-level epics defined by Product Managers and detail them into comprehensive user stories; provide clarity and guidance on testable Acceptance Criteria (Given/When/Then) to ensure developer readiness.
  • Specification Drafting:
  • Draft and refine Business Requirements Documents (BRDs), PRDs, and "as-is/to-be" process blueprints (Lucidchart/Miro) covering user journeys and human-in-the-loop (HITL) review points.
  • Agentic AI Specs:
  • Document functional requirements for agentic AI workflows (prompts, context retrieval/RAG, tool utilization, guardrails) in close coordination with DSML teams.
  • Ecosystem Integration & System Research
  • Content Stack Integration: Map functional requirements across active platforms: Adobe stack (Workfront, DAM, AJO, Express), VVPM (compliance/MLR routing), Adobe Target/Optimizely.
  • System Assessments:
  • Conduct research and feasibility analysis to support requirement drafting for platform assessments involving next-gen Adobe offerings: GenStudio, CX CoWork & Other AI vendors in the content space.

Requirements

  • 5+ Years Experience: Proven track record in combined functional-technical TPM/BA roles across software, digital transformation, content systems, or AI initiatives.
  • Program Setup from Zero:
  • Demonstrated experience standing up program tracking, backlog management, and governance frameworks from scratch.
  • XF Collab & Coordination:
  • Proven ability to track deliverables across technical teams (DSML, RDT) and bridge collaboration between local US and global enterprise teams (pharma/life sciences experience is a strong plus).
  • Requirements Drafting:
  • Strong expertise elaborating PM-defined epics into granular user stories, defining and clarifying acceptance criteria, mapping process flows (Lucidchart/Miro), and drafting functional specs.
  • Domain & AI Exposure:
  • Exposure to the Adobe ecosystem, VVPM, a solid working understanding of Generative AI/agentic concepts.
  • Agile Proficiency:
  • Practical experience working within Scrum, Kanban, or hybrid delivery frameworks.

Why Should You Apply?

  • Health Benefits
  • Referral Program

Excellent growth and advancement opportunities

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