Integration/ Implementation Engineer (F (26-02090) -

100% Remote.

6 Openings!

Location

Austin, TX (Remote)

Duration

6-Month Contract-to-Hire

Job Description

This individual will actively engage with customers and collaborate with key internal teams (e.g., core development, product management, solution architecture, support) to drive improvements in the performance, scalability, durability, and security of custom solutions. In this role, you will support the professional services team and oversee technical solution delivery for a range of Company's customers.

Responsibilities

Collaborate with customers to support their implementation projects within the scope of Company's products and services.

This includes configuring their platform, scripting, troubleshooting, designing technical solutions, and providing architectural guidance.

Develop expertise in Company's core technologies and standards, such as HL7, FHIR, OpenID Connect, Kubernetes, Java, JavaScript, JSON, and XML, while working closely with other subject matter experts as needed.

Effectively manage priorities by balancing concurrent projects and escalating requests to leadership when necessary.

Stay current with industry trends and best practices to help guide our clients' initiatives and ensure they're aligned with the latest advancements.

Collaborate regularly with Company's customer-facing teams (Implementations, Service, Account Managers) to drive the profitability of professional services engagements.

Serve as a resource for technical support analysts, assisting in their development and troubleshooting processes.

Participate in the on-call support rotation for after-hours assistance as needed.

Support the development and evaluation of RFIs and RFPs to help secure new business. Ensure accurate and timely reporting of all working hours in NetSuite, maximizing billable time and fully utilizing the project management features in NetSuite.

Requirements

5+ years of professional experience in Java and JavaScript development. Proven expertise in Spring, REST, SQL, and Git.

3+ years of experience in designing, developing, and delivering software solutions independently and as part of a collaborative team.

Strong interpersonal skills with a demonstrated ability to work effectively with clients and team.

Excellent analytical and problem-solving abilities with a keen ability to recognize issues and provide effective solutions.

Highly organized and adaptable in prioritizing tasks; success in this role requires comfort in managing a broad range of high-level issues rather than a specific task list.

Exceptional communication skills, both written and oral – confident in leading meetings, documenting ideas, and persuading others.

Preferred requirements

Knowledge in healthcare open standards (one or many)

HL7 v2, FHIR, CCDA Experience with Kafka, ActiveMQ or other MQ systems, MongoDB, and Docker, and Kubernetes.

Experience in Python and JavaScript.

Healthcare system experience.

Experience with cloud development (AWS, Azure, etc.).

Experience with Agile, Scrum, Waterfall and iterative methodologies.

Successful completion of an undergraduate degree in Health Informatics, Computer Science, Engineering or related fields.

Job Responsibilities

Responsibilities

• Collaborate with customers to support their implementation projects within the scope of Smile Digital Health's products and services. This includes configuring the Smile platform, scripting, troubleshooting, designing technical solutions, and providing architectural guidance.
• Develop expertise in Smile's core technologies and standards, such as HL7, FHIR, OpenID Connect, Kubernetes, Java, JavaScript, JSON, and XML, while working closely with other subject matter experts as needed.
• Effectively manage priorities by balancing concurrent projects and escalating requests to leadership when necessary.
• Stay current with industry trends and best practices to help guide our clients' initiatives and ensure they're aligned with the latest advancements.
• Collaborate regularly with Smile Digital Health's customer-facing teams (Implementations, Service, Account Managers) to drive the profitability of professional services engagements.
• Serve as a resource for technical support analysts, assisting in their development and troubleshooting processes.
• Participate in the on-call support rotation for after-hours assistance as needed.
• Support the development and evaluation of RFIs and RFPs to help secure new business.
• Ensure accurate and timely reporting of all working hours in NetSuite, maximizing billable time and fully utilizing the project management features in NetSuite.

About Us

InterSources Inc, a Certified Diverse Supplier, was founded in 2007 and offers innovative solutions to help clients with Digital Transformations across various domains and industries. Our history spans over 19 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enable us to grow as a global platform and they are causally linked with our success. We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services, etc. We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud partner company. We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.