SAP Senior Technical Support Engineer

Job Title

SAP Senior Technical Support Engineer (14416)

Location

Columbia, SC 29201 Hybrid – Onsite schedule will be determined by the hiring manager after the start date.

Duration

12 Months (Possibility of Extension)

Interview

1 Round – Virtual/Online

Candidate Location

Open to nationwide candidates. South Carolina residency is not required. All travel-related expenses for onsite work will be the responsibility of the candidate, regardless of onsite frequency.

Required Skills

• Education: Bachelor's Degree or 4+ years of equivalent work experience.
• 4+ years of SAP HCM Functional experience in a professional environment.
• Understanding of SAP Portal technology.
• Functional knowledge of SAP HCM and SAP SuccessFactors.
• Experience with Mail Services in SAP through Standard API.
• General understanding of accounting processes.
• Knowledge of enterprise-level applications, including ERP systems.
• 1+ years of SAP Workflow experience.

Preferred Skills

• Experience with three full life cycles of SAP project implementation.

Key Responsibilities

• Provide functional and technical support for SAP HCM applications, including analysis, development, testing, troubleshooting, and issue resolution.
• Develop, test, debug, and implement SAP ABAP programs and modifications within HCM modules.
• Configure SAP Enterprise Structure, including Personnel Areas, Personnel Subareas, Employee Groups, and Employee Subgroups.
• Create and maintain Organizational Plans and Organizational Structures within SAP HCM.
• Support SAP HCM components, including Personnel Administration (PA), Organizational Management (OM), Time Management, and Payroll Management.
• Work with SAP SuccessFactors, including Learning Management, Performance and Goals Management, and Succession and Development.
• Support legacy ERP data migration into the SCEIS SAP environment, including data analysis, mapping, translation, cleansing, and validation.
• Perform data migrations and updates using SAP LSMW, EpiUse Data SyncManager (DSM), and BDC programming, including Session and Call Transaction methods.
• Work with SAP HR Cluster Tables, Dynamic Actions, and SAP Portal/Fiori technologies.
• Develop and maintain WRICEF objects (Workflow, Reports, Interfaces, Conversions, Enhancements, and Forms) within SAP ERP HCM.
• Perform data retrieval using SAP Ad Hoc Query, Report Painter, and SAP tables.
• Collaborate with functional consultants, developers, business analysts, and system owners to design and implement efficient SAP solutions.
• Investigate and resolve SAP application issues, including program performance problems and production defects.
• Research and evaluate SAP OSS Notes and apply necessary software fixes and updates.
• Perform unit testing, develop test scripts, document results, and support project milestones and signoffs.
• Maintain technical documentation, support logs, configuration records, and development documentation.
• Provide technical guidance to functional teams and support ongoing SAP system enhancements.
• Provide after-hours SAP production support as required.

SAP Functional and Technical Environment

• SAP HCM: Personnel Administration, Organizational Management, Time Management, Payroll Management.
• SAP SuccessFactors: Learning Management, Performance and Goals Management, Succession and Development.
• SAP Technical: ABAP, WRICEF, SAP Workflow, BDC, LSMW, SAP HR Cluster Tables, Dynamic Actions.
• SAP Tools: EpiUse Data SyncManager, Report Painter, Ad Hoc Query, SAP OSS Notes.
• Enterprise Applications: SAP ERP, SAP Fiori Portal, Finance, Materials Management (MM), Supplier Relationship Management (SRM).

About Us

InterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.