Program Advisor

We are looking for motivated and well-spoken Program advisors to join our sales team. The Program advisors will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.

To be successful as a Program advisor you should be able to build instant rapport and achieve customer satisfaction. A top Program advisor should also be very competitive and a good listener.

Program Advisor Responsibilities

• Communicating with customers, making outbound calls to potential customers, and following up on leads.
• Understanding customers' needs and identifying sales opportunities.
• Answering potential customers' questions and sending additional information per email.
• Keeping up with product and service information and updates.
• Creating and maintaining the status of current and potential customers in CRM.
• Explaining and demonstrating features of products and services.
• Staying informed about competing products and services.
• Upselling products and services.
• Researching and qualifying new leads.
• BE (Preferably Computer science), MCA preferred.
• Previous experience in an inside sales position.
• Should have worked in rotational shifts.
• Proficiency in CRM software such as Freshsales/Salesforce.
• Excellent communication skills, both verbal and written.
• Good organizational skills and the ability to multitask.
• Excellent phone and cold calling skills.
• Exceptional customer service skills.
• Strong listening and sales skills.
• Ability to achieve targets.