PAS(Pension Administration System) Product Manager

• Hours 8-5 pm PST
• Schedule - Hybrid preferred (local to Oakland, CA), currently 2 days in office

The ideal candidate has built or transformed something — not just managed a steady state.

Sets the what; lets IT own the how.

They are

• A

business-first platform owner

who speaks technology fluently but l

eads from the

business side

• Proven at writing requirements, owning UAT, and managing a product backlog or

roadmap

• Experienced driving process improvement in slow or broken delivery environments
• Comfortable with ambiguity and drawn to challenges rather than stability
• A natural cross-functional coordinator who manages stakeholder demand across

business and IT

• Someone who seeks accountability, operates autonomously, and exceeds rather than

meets the standard

The Client Manager is the business product owner of the Pension Administration

System. They do not build technology. They own what the technology does, set

the roadmap for what gets worked on, and hold IT accountable to business

outcomes.

What This Role IS

• A business-oriented product and platform leadership role
• Accountable for what gets built on the Client — not how IT builds it
• Responsible for translating business needs into clear requirements for the development

team

• The owner of the Client roadmap and delivery prioritization
• A change agent tasked with improving a slow SDLC and moving the team toward a

product management mindset

• A cross-functional coordinator working with Journey Design, Digital Capabilities, MX

Operations, IT, Retirement Policy, and Benefit Payments Administration

What This Role IS NOT

• A software engineering or infrastructure management role
• A DevOps, platform engineering, or technical architecture role
• A role where deep pension administration expertise is required (preferred but not

mandatory)

• A role where the manager directs how IT does its technical work