Test Automation/AI Solutions Lead (26-00330) -

Title

Test Automation/AI Solutions Lead

• Minimum of 3 years
• Hands-on experience designing and building test solutions and related test plans, dashboards, management frameworks and automation: Required
• Hands-on experience designing and building AI agents, AI-enabled workflows, and automation using ChatGPT or comparable enterprise AI tools: Required
• Practical knowledge of prompt engineering, retrieval-augmented generation (RAG), embeddings, tool use, AI evaluation techniques, and reusable prompt/agent patterns: Required
• Experience integrating AI and automation into enterprise applications and workflows using REST APIs, JSON, SQL, scripting, and workflow orchestration: Required
• Experience supporting SDLC activities, including requirements, design documentation, test case generation, automated testing, deployment support, and incident/problem analysis: Required
• Knowledge of enterprise security, access controls, data privacy, responsible AI, logging, monitoring, and production support practices: Required
• Ability to communicate clearly with technical and non-technical stakeholders, coach teams, and influence practical adoption of automation and AI: Required
• Working knowledge of JIRA and ServiceNow, including native AI capabilities and process automation use cases: Preferred
• Experience with enterprise AI platforms such as Microsoft Copilot, Claude, OpenAI, or Azure AI and automation/testing platforms such as Automation Anywhere, Power Automate, or TestComplete: Preferred
• Familiarity with complex enterprise environments such as PeopleSoft, Salesforce, Oracle, ServiceNow, and JIRA, along with agile delivery, DevOps, enterprise architecture, and change management practices: Preferred
• Experience establishing AI governance, observability, evaluation, monitoring, prompt catalogs, agent templates, playbooks, or reference architectures: Preferred

Education

• Bachelor's degree in computer science, Information Systems, Engineering, or a related technical discipline, or an equivalent combination of education and directly relevant enterprise experience:Preferred