BI/DW Admin

• Experience with security management for the applications

• Experience with application backup and restore

• Experience with reading through application logs to work through problems finding root causes and rectifying.
• Experience with integration of alternative authentication providers such as Active Directory.
• Installation, Upgrade, maintenance and support of application components.
• Respond to and resolve tickets on technical issues related to these BI tools within defined SLAs.
• Co-ordinate with Vendor Support team for any unresolved issues and tool specific issues or hot fixes/patches.
• Responsible for Monitoring, reporting, and controlling server usage.
• Creation and maintenance of system documentation related to these technologies

• Deep level troubleshooting includes RCA.

• Identifying problems in advance and looking for continuous service improvements . Participate in problem management and come up with trend analysis on recurring incidents

• Strong communication and organizational skills.

• Ability to multi-task, prioritize and execute on assigned deliverables.
• Experience in managing and mentoring others in the team
• Partner with the DBA, Systems, Networking, and Middleware teams, Data Architecture, Business Intelligence team to facilitate issue resolution

• Knowledge of ITIL practices

• Provide on-call support

Cognos , Informatica PowerCenter, Informatica PowerExchange, Informatica DVO, Qlikview, Qlik Sense, Corticon Business Rules, IBM InfoSphere Information Server, InfoSphere Optim, IBM SPSS, IBM Atlas, IBM StoredIQ, Webtrends,

• Additionally, he/she will be responsible for patching, Security, Release upgrades, LDAP, Restarts, Performance, Configuration and Promotion management for respective tool/technology .
• Must have 4+ years of Experience in at least two of the above stated BI/DW
• Good to have knowledge about rest of the technologies

All your information will be kept confidential according to EEO guidelines.