Salesforce BA

• 7+ years of business systems analysis experience, business systems design experience, or a combination of both
• Experience with Salesforce is required
• Hands on experience in data modelling tools (i.e. Visio, Enterprise Architect, SQL DB tools, etc)
• Strong desire to learn; Flexibility and adaptability in a fast paced environment.
• Strong attention to detail, self-motivated, ability to work directly with the business users on different levels

Responsibilities

• Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of highly complex business problems to be solved with automated systems.
• Provides technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements.
• Partner with technology and front-end development to ensure vision and requirements are met, while adjusting to challenges as they arise.
• Monitor key performance indicators and support strategies to achieve the goals of the program.
• Work with project teams through integration discovery and scoping phases of their implementation projects
• Help drive delivery transformation and acceleration through Agile development and continuous improvement practices.
• Lead process discovery, user story creation and backlog grooming sessions with cross functional stakeholder groups
• Partner with User Acceptance Testing team to ensure appropriate business scenarios are identified and scripted; and defects are identified and prioritized.

Desired Qualifications

• Experience with enterprise applications (specifically Salesforce being one of the applications)
• Ability to navigate complex business relationships
• Ability to manage multiple project and process implementations
• Ability to operate effectively in a geographically dispersed organization
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
• Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
• Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders
• Ability to negotiate, influence, and collaborate to build successful relationships

Desired Qualifications

• Functional knowledge of Sales and Support business processes
• Strong analytical skills -- SQL skills when analysis requires data research.
• Thorough understanding of SDLC and project lifecycle methodology
• Experience in Financial industry (Wholesale banking - Commercial and Corporate banking)
• Experience with Agile software development methodologies.

All your information will be kept confidential according to EEO guidelines.