Application Engineer II

Job Description...

This job is with Encode Inc, a fully owned subsidiary of LanceSoft.

TECHNICAL SKILLS

Must Have

Deep expertise with Windows Server, Active Directory, Group Policy, and Windows application delivery

Experience troubleshooting complex application compatibility and performance issues in a multi-user desktop environment

Experience with enterprise VDI platforms (e.g., Citrix Virtual Apps and Desktops, VMware Horizon, AWS WorkSpaces, or equivalent)

Proficiency with Windows image management, patching, and lifecycle tooling (SCCM/Intune or similar)

Strong understanding of user profile management, roaming profiles, and folder redirection in virtual environments

Windows Virtual Desktop Infrastructure administration experience in an enterprise environment

Nice To Have

AWS WorkSpaces or cloud based VDI administration experience

Experience in a dual protocol (Windows + Linux) mixed VDI environment

Experience supporting engineering or scientific applications in a VDI environment

Familiarity with software packaging, deployment automation, and Software Store/app delivery models

Scripting skills (PowerShell) for administration and automation

Windows VDI Administrator

Position Summary

The Windows VDI Administrator is a dedicated systems specialist responsible for the administration, optimization, and user experience of Client Vernova's Engineering Windows Virtual Desktop Infrastructure. The role is embedded within ADT to provide sustained, dedicated Windows desktop engineering expertise that supports and complements the DT team’s expertise.

Key Responsibilities

VDI Platform Administration

Serve as the primary technical owner for the Windows Virtual Desktop environment; manage the platform at the image, session, and application delivery level; support ongoing migration and stabilization efforts post-PowerVDI transition.

User Experience Optimization

Systematically identify, track, and resolve top VDI pain points affecting engineering users; drive measurable improvement in perceived desktop responsiveness and application reliability.

Image & Application Management

Manage Windows VDI base image lifecycle including OS patching/rollback, application deployment, and standardization aligned with ADT's Software Store Standardization initiative.

Data Migration & User Onboarding

Support and lead ongoing user data migration efforts from legacy environments; manage user onboarding workflows and access provisioning for new and migrating VDI users.

Application Compatibility & Troubleshooting

Resolve complex application compatibility issues on Windows VDI, including engineering applications (e.g., Matlab, Exceed, NX, and 3rd party simulation tools); serve as the escalation point for desktop-tier issues that affect engineering productivity.

Performance Monitoring & Capacity Management

Monitor VDI session performance, resource consumption, and concurrency patterns; provide capacity data to inform provisioning decisions and cost benchmarking by engineer persona.

Windows Deployment Standardization

Support migration of Windows deployment processes toward more automated, standardized models, aligned with broader CI/CD goals.

Security & Compliance

Ensure Windows VDI environments meet Client Vernova cybersecurity standards; support vulnerability remediation workflows coordinated by ADT's security and compliance initiatives.

Collaboration with DT

Work closely with the DT team on underlying infrastructure changes (AWS WorkSpaces or equivalent), networking, and cloud capacity; provide Windows desktop expertise while DT manages the cloud and network layers.

Other Job Requirements

This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.