Product Owner

Title

Product Owner

Location

Hyderabad

Exp

5-6 Yrs

Job Description

Key Responsibilities

• Support the delivery of capabilities for transaction routing and centralized data repository platforms.
• Own assigned features, enhancements, defects, and technical improvements from discovery through release.
• Analyze transaction flows, data mappings, business rules, integration dependencies, and workflow requirements.
• Collaborate with engineering and architecture teams to define requirements for data ingestion, normalization, access, routing, and transaction processing.
• Write detailed product requirements, user stories, acceptance criteria, business rules, and workflow documentation.
• Refine and prioritize backlog items across new capabilities, production issues, data quality improvements, technical debt, and stakeholder requests.
• Investigate production support tickets and data issues using available documentation, logs, payloads, data samples, and system information.
• Provide engineering teams with clear context and actionable findings before escalating defects or issues.
• Collaborate with internal stakeholders to understand downstream product needs, operational issues, and platform challenges.
• Coordinate questions, dependencies, and delivery activities across U.S.-based stakeholders and distributed development teams.
• Support User Acceptance Testing (UAT), release readiness, defect triage, stakeholder communication, and post-release validation.
• Identify opportunities to improve data quality, transaction success rates, documentation, operational workflows, and system performance.
• Create and maintain clear product, process, data-flow, and integration documentation.

Required Qualifications

• 4+ years of experience in Product Management, Product Ownership, Business Analysis, or a related technical delivery role.
• Demonstrated experience supporting healthcare, health technology, revenue cycle, insurance, benefits, eligibility, enrollment, claims, or related data workflows.
• Experience working directly with software engineering teams in an Agile delivery environment.
• Strong experience writing detailed requirements, user stories, acceptance criteria, business rules, or technical documentation.
• Experience analyzing system integrations, APIs, data flows, batch processes, or structured data.
• Experience investigating defects, production issues, data discrepancies, transaction failures, or integration problems.
• Ability to translate complex business and data requirements into clear, actionable deliverables.
• Experience working with distributed or offshore development teams.
• Strong written and verbal English communication skills.
• Strong documentation skills and attention to detail.
• Ability to work independently with limited day-to-day direction.
• Ability to ask effective questions, research issues, and follow through on assigned responsibilities.
• Availability for regular overlap with U.S. Eastern Time business hours.

Preferred Qualifications

• Experience with transaction-based systems, data pipelines, event processing, APIs, or batch data flows.
• Familiarity with structured data formats such as XML, JSON, EDI, or similar formats.
• Familiarity with healthcare data standards such as X12, HL7, or FHIR.
• Experience with eligibility, demographic, enrollment, claims, remittance, or coverage data workflows.
• Experience working with clearinghouses, vendors, payers, or other external data partners.
• Experience supporting internal platforms, shared services, data repositories, or systems of record.
• Experience analyzing logs, payloads, data discrepancies, transaction failures, or system defects.
• Experience with data quality, data governance, matching logic, data normalization, or data reconciliation.
• Experience using tools such as Jira, Confluence, Azure DevOps, SQL, Postman, Splunk, or similar platforms.
• Experience working with U.S.-based product, engineering, and operational stakeholders.

Contract Expectations

• This is an execution-focused contract role.
• The contractor is expected to contribute quickly within an established product and engineering structure.
• The contractor should be able to independently produce requirements, investigate issues, and support delivery after an initial onboarding period.
• The contractor must be available for recurring meetings and collaboration during agreed U.S. Eastern Time hours.
• The agency must identify the specific candidate who will perform the work.
• Any proposed replacement resource must be approved before assignment.
• The contractor must comply with established security, confidentiality, data-handling, and documentation requirements.

Success Criteria

Within the First 30 Days

• Understand major platform workflows, stakeholders, backlog structure, delivery processes, and available documentation.

Within the First 60–90 Days

• Independently produce clear requirements, investigate issues, support backlog refinement, and coordinate effectively with engineering and business stakeholders.

Expected Outcomes

• Produce requirements that require minimal clarification or rework.
• Improve backlog readiness and delivery predictability.
• Analyze healthcare workflows, data mappings, business rules, and dependencies.
• Investigate issues before escalating them to engineering.
• Provide clear and actionable defect or production-support analysis.
• Document data flows, process behavior, system dependencies, and open questions.
• Support timely defect resolution, UAT, and release activities.
• Balance stakeholder requests with platform stability, data quality, and delivery capacity.
• Communicate effectively across U.S.-based product stakeholders and distributed development teams.
• Build trusted working relationships with product, engineering, architecture, and operations teams.

Candidate Submission Requirements

For each candidate, the agency must provide

• Resume and summary of relevant healthcare platform experience.
• Specific examples of healthcare integrations or data workflows supported.
• Examples of requirements, user stories, or acceptance criteria personally written.
• An example of investigating a production defect, data issue, or transaction failure.
• Experience with XML, JSON, EDI, X12, APIs, or transaction systems.
• Experience working with U.S.-based stakeholders.
• Confirmation of required U.S. Eastern Time overlap.
• Availability and proposed contract duration.
• Hourly rate and commercial terms.
• Confirmation that the submitted candidate—not an unnamed substitute—will perform the work.