Parking Lot Supervisor | Part-Time | CFG Bank Arena

Overview

The Parking Lot Supervisor oversees parking operations during events, ensuring the safe and efficient movement of vehicles and pedestrians. This role provides leadership and supervision to parking staff, verifies tickets, communicates with the 24/7 Command Center, and addresses operational concerns to maintain a safe, organized, and efficient environment. The Parking Lot Supervisor is also responsible for assisting with staffing and scheduling on event days, ensuring all personnel are accounted for and properly sign in and out. The supervisor monitors staff assignments, helps coordinate coverage as needed, and supports the smooth execution of daily parking Operations.

This role pays an hourly rate of $35.00.

Benefits for Part-Time roles

401(k) Savings Plan, 401(k) matching.

This position will remain open until December 31, 2026.

Responsibilities

• Supervise parking lot operations daily and at events, ensuring safe and efficient vehicle and pedestrian movement.
• Assist in supervising parking staff, provide guidance, and ensure personnel understand their assigned duties and posts.
• Assist with event-day scheduling, staff assignments, and adjustments to staffing coverage as needed. Ensuring all staff properly sign in and out and maintain accurate attendance records.
• Monitor entrances, exits, traffic flow, and pedestrian walkways to prevent congestion and maintain safety.
• Communicate with the 24/7 Command Center regarding staffing, operational updates, incidents, and safety concerns.
• Monitor staff attendance, performance, and post coverage, addressing gaps and reporting concerns to management.
• Conduct inspections of assigned parking areas and report hazards, equipment issues, or maintenance needs.
• Respond to incidents, enforce established procedures, and document operational concerns as required.
• Supervise parking operations during event closeout, ensure staff remain at their posts until released, and confirm all personnel are accounted for before departure.
• Using a 24/7 reporting system and updating Excel spreadsheets.

Qualifications

• 2-3 years of prior parking, transportation, traffic control, parking enforcement, or event operations experience is strongly preferred.
• Previous supervisory or lead experience is preferred.
• High school diploma, GED, or equivalent.
• Strong customer service and interpersonal skills.
• Knowledge of parking operations, traffic flow, parking regulations, or event-day operations.
• Comfortable using technology, including handheld devices, mobile applications, radios, and other operational systems.
• Ability to communicate clearly and professionally with guests, employees, vendors, and team members.
• Ability to make sound decisions and remain composed in a fast-paced environment.
• Strong problem-solving and conflict-resolution skills.
• Ability to coach, supervise, and hold frontline staff accountable.
• Ability to identify and appropriately escalate parking, traffic, safety, or guest-service issues.
• Ability to multitask and prioritize changing operational needs.
• Must be available to work nights, weekends, holidays, and varying event schedules.
• Ability to stand and walk for extended periods.
• Must be comfortable working outdoors in heat, cold, rain, and varying weather conditions.