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Service Desk Analyst

Omniscius Consulting · Arlington, VA

About Omniscius Consulting

30 open jobs
  • Professional Services
  • 2–10 employees
  • Vienna, VA

Mixed hiring record · median 54 days open

9898

Hiring signal

Actively hiring

Still listed on the employer's own board · How we score

All reasons
  • 47% of this employer's openings are over 60 days old

In its favour

  • Still listed on the employer's own board

Did you apply?

Service Desk Analyst at Omniscius Consulting. We’ll keep it in your applied jobs, so you can see it later and be warned before applying to the same employer twice.

Our client is seeking Service Desk Analysts to provide IT support for a client.

Responsibilities

  • Resolve technical issues through various communication channels.
  • Install, maintain, and troubleshoot IT hardware and software.
  • Document and manage customer requests using ticketing systems.
  • Provide exceptional customer service and technical support.

Qualifications

  • Bachelor’s Degree or equivalent.
  • 2-5 years of IT support experience.
  • Strong troubleshooting, problem-solving, and customer service skills.
  • Active DoD Secret Clearance.
  • When joining, you must possess an IAT level II certification in ACTIVE status:
  • CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND or SSCP

Skills

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