SR Sysadmin (Remote Latam)

_Spoiler

This is where your next big move begins._

**Eastern Time Alignment | Full-Time | Remote | Contractor**

## What This Journey Looks Like

We are looking for a **Senior Systems Administrator** to join the infrastructure operations team of a leading Canadian fintech company.

This role combines **hands-on Windows Server and Linux administration** with technical coordination, production support, and incident troubleshooting.

The ideal candidate has a strong operational background, can investigate complex infrastructure issues, coordinate maintenance activities, and support a small team of Systems Administrators.

The immediate focus is on **maintaining existing infrastructure, supporting daily operations, and ensuring reliable incident response** , rather than designing new architectures or leading large-scale modernization projects.

This is a **fully remote, full-time position for candidates based in LATAM** , with working hours aligned with Eastern Time.

## What You'll Lead and Build

• Administer, monitor, maintain, and troubleshoot **Windows Server and Linux environments**.
• Provide **reactive infrastructure support and L2/L3-level troubleshooting** , including production incident resolution.
• Support and troubleshoot **VDI integrations** , including connectivity, authentication, and access-related issues.
• Coordinate server patching and scheduled maintenance activities.
• Support Windows patching activities using **SCCM** and Linux patching using **Red Hat Satellite/Capsule**.
• Execute existing **Ansible playbooks** as part of routine infrastructure operations.
• Support **SQL Server Always On** operational activities and coordinate failovers with database specialists when required.
• Investigate Linux issues involving CPU, memory, disk usage, SSH, sudo permissions, and Active Directory authentication.
• Coordinate incident response calls, technical escalations, and planned infrastructure changes.
• Help organize on-call rotations and ensure effective collaboration between Systems Administrators and internal technical teams.
• Review recurring incidents and monitoring alerts, helping identify false positives and opportunities to improve operational processes.
• Support routine server builds, backups, snapshots, and other scheduled infrastructure activities.

## What You Bring to the Table

• Strong hands-on experience administering and troubleshooting **Windows Server and Linux environments**.
• Experience supporting **Red Hat Enterprise Linux (RHEL)** environments, ideally versions 7, 8, or 9.
• Experience with server patching, infrastructure monitoring, and production support.
• Familiarity with **SCCM, Red Hat Satellite/Capsule, and Ansible playbook execution**.
• Understanding of **SQL Server Always On** operational support or database failover coordination.
• Experience troubleshooting **VDI environments or integrations** , such as Citrix, VMware Horizon, or Azure Virtual Desktop.
• Working knowledge of **Active Directory** , server access, authentication, and permissions.
• Strong **L2/L3 troubleshooting, incident management, and escalation** skills.
• Experience coordinating technical activities, maintenance windows, or incident response calls.
• Ability to follow established procedures, communicate clearly, and collaborate with different technical teams.
• **Advanced English communication skills**.

**Benefits that Move you Forward.**

We’re here to amplify your brilliance, not contain it.

• **Work from anywhere** with true flexibility and freedom.
• **Earn in USD** with compensation that matches your expertise.
• **Recharge confidently** with dedicated paid time off.
• **Advance your career** with fully covered international certifications.
• **Access coworking spaces worldwide** whenever you want a professional setup.
• **Strengthen your English** and expand your global reach.
• **Connect and have fun** with activities that unite our international team.
• **Feel appreciated** with personalized gifts and a thoughtful welcome kit.
• **Grow our community** and earn through our referral program.

At Pearster, **your journey matters, and we’re here to help you go further than you imagined.**