Mid-level SysAdmin – (Remote APAC Canadian NightShift Coverage)

_Spoiler

This is where your next big move begins._

## What this journey looks like

We are looking for a **Mid-level Systems Administrator** to join the infrastructure operations team of a leading Canadian fintech company.

The ideal candidate has hands-on experience supporting **Windows Server and Linux environments** , with a strong focus on server maintenance, patching, incident troubleshooting, and operational support.

This is a **reactive, hands-on infrastructure support role** , involving the investigation and resolution of technical issues, execution of established procedures, and coordination with internal technical teams.

The position is fully remote and open to candidates based in **APAC**. The role will support Canadian overnight operations, with coverage focused on approximately **1 AM–8 AM Eastern Time** , including scheduled maintenance and rotating on-call responsibilities.

## What You'll Lead and Build

• Administer, monitor, maintain, and troubleshoot **Windows Server and Linux environments**.
• Provide **reactive infrastructure support and L2/L3-level troubleshooting** as part of the primary response team.
• Investigate and resolve production incidents, escalating complex issues to specialized teams when needed.
• Support and troubleshoot **VDI integrations** , including connectivity, authentication, and access-related issues.
• Perform scheduled server patching and maintenance activities.
• Support Windows patching using **SCCM** and Linux patching using **Red Hat Satellite/Capsule**.
• Execute existing **Ansible playbooks** following established operational procedures.
• Assist with **SQL Server Always On** operational activities and coordinate failovers with database specialists when required.
• Perform routine Linux troubleshooting, including CPU, memory, disk usage, SSH, sudo permissions, and authentication issues.
• Monitor infrastructure alerts, investigate potential incidents, and identify false positives.
• Support server builds, backups, snapshots, and planned after-hours changes.
• Participate in **rotating on-call coverage** , responding to alerts and incidents as required.
• Follow established procedures and maintain clear communication with internal teams during incidents and maintenance activities.

## What You Bring to the Table

• Hands-on experience administering and supporting **Windows Server and Linux environments**.
• Experience working with **Red Hat Enterprise Linux (RHEL)**, ideally versions 7, 8, or 9.
• Experience with server patching, system maintenance, and infrastructure troubleshooting.
• Familiarity with **SCCM, Red Hat Satellite/Capsule, and Ansible playbook execution**.
• Basic understanding of **SQL Server Always On** operational support or failover coordination.
• Experience supporting or troubleshooting **VDI environments or integrations** , such as Citrix, VMware Horizon, or Azure Virtual Desktop.
• Working knowledge of **Active Directory** , SSH, sudo permissions, and authentication troubleshooting.
• Strong **L2/L3-level troubleshooting and incident response** skills.
• Ability to follow established procedures, investigate technical issues, and escalate when necessary.
• Good communication skills and the ability to collaborate with technical teams.
• **Advanced English communication skills**.
• Availability to support **Canadian overnight operations and rotating on-call coverage**.

**Benefits that Move you Forward.**

We’re here to amplify your brilliance, not contain it.

• **Work from anywhere** with true flexibility and freedom.
• **Earn in USD** with compensation that matches your expertise.
• **Recharge confidently** with dedicated paid time off.
• **Advance your career** with fully covered international certifications.
• **Access coworking spaces worldwide** whenever you want a professional setup.
• **Strengthen your English** and expand your global reach.
• **Connect and have fun** with activities that unite our international team.
• **Feel appreciated** with personalized gifts and a thoughtful welcome kit.
• **Grow our community** and earn through our referral program.

At Pearster, **your journey matters, and we’re here to help you go further than you imagined.**