ServiceNow Lead Developer – HAM

ServiceNow Lead Developer – HAM

Job Details

• Employment Type: Contract
• Work Mode: Hybrid
• Location: Onsite (Bangalore and Hyderabad)
• Shift Timing: 10:00 AM to 7:00 PM IST
• Total Experience Required: 5 to 7 years
• Relevant Experience Required: 5+ years in ServiceNow with core Hardware Asset Management (HAM) specialization

Job Summary We are seeking an urgent, highly qualified ServiceNow Lead Developer specializing in Hardware Asset Management (HAM/HAM Pro) to drive end-to-end asset lifecycle management. The ideal candidate will handle complex enterprise hardware workflows, inventory tracking, and reconciliation configurations.

Key Responsibilities

• Architect, design, and configure ServiceNow Hardware Asset Management (HAM / HAM Pro) modules, covering the complete hardware lifecycle from procurement to disposal.
• Establish automated asset tracking, stockroom management, hardware normalization rules, and compliance dashboards.
• Configure and tune the Identification and Reconciliation Engine (IRE) to ensure data accuracy and seamless CI-to-asset mapping within the CMDB.
• Develop custom Business Rules, Client Scripts, Script Includes, Flow Designer workflows, and IntegrationHub configurations.
• Collaborate closely with cross-functional support teams, administrators, and client stakeholders to resolve technical bottlenecks and maintain system alignment during the 10:00 AM to 7:00 PM IST daily shift schedule.

Requirements

Requirements

• 5 to 7 years of dedicated hands-on experience in ServiceNow development and platform administration.
• Deep functional and technical proficiency in ServiceNow Hardware Asset Management (HAM Pro).
• Strong technical scripting background utilizing JavaScript, Glide APIs, and ServiceNow web service integration frameworks.
• Proven capability to operate in a hybrid on-site environment across Bangalore or Hyderabad.

Benefits

Preferred Qualifications

• Certified Implementation Specialist – Hardware Asset Management (CIS-HAM).
• Certified System Administrator (CSA) or Certified Application Developer (CAD).
• Prior enterprise experience integrating ITAM, SAM Pro, and ITOM Discovery modules.