Technical Support L2 IT Engineer - Dublin

Senior Technical Support IT Engineer L2 - Dublin - Hybrid 2 - 3 days WFH.

This is a fantastic opportunity for a Senior Technical Support IT Engineer L2 who wants to bring your skills and experience to the next level. It is an opportunity which will give you training, experience, and allow you to follow the eventual path to Field Service Engineer work where you will work on interesting projects. Client will encourage & pay for Microsoft Certification Training for You

The client is based in North Dublin and is a small, growing IT services company, which offers an excellent happy work environment. The small team works very well together, and has a wonderful atmosphere, therefore the client wants a good Helpdesk IT Support Engineer who has a great attitude and ambitions to get to the next level.

As a Technical Support Helpdesk Engineer, you will need to have at least 4+ years current experience in 2nd level technical support, remote IT support work within a Microsoft environment using Windows 10, Office365, Active Directory with an interest in networking.

You will have a career pathway towards a Level 3 Technical Support job or IT project work and you will get mentorship and encouragement to help you get to the next level. You will be encouraged to study for and gain your Microsoft certifications.

Requirements

Requirements for Senior Technical Support IT Engineer Level 2

• Current IT Engineer or 2nd Level technical support experience.
• Strong & Proven Technical Support, about 5+ years experience.
• IT skills Microsoft related e.g 365, Windows, Servers etc.
• Windows 10
• Office365 Admin
• Active Directory
• Hyper-V
• Firewall or Sonicwall experience is a strong bonus
• Project experience as you will be able to run projects.
• Excellent people, communication, customer service skills.
• Based in Ireland right now, and legal to work here with the correct visa.
• Perfect clear English with excellent communication skills.

If you have experience or knowledge of the following technologies such as VMware, Microsoft Suite, 365, Azure, Active Directory, DNS - Domain Management, Firewalls, Sonic Wall, . You will receive training with these technologies and more.

Benefits

This is an excellent opportunity as you will get more exposure to field engineer work and larger networks through installations that you will work on. It is a bonus if you have a full Irish driving license.

You must be legal to work in Ireland & based near North Dublin.

Hybrid work environment, after you pass probation, you will be able to increase your WFH days to 3 days a week remote work.

Excellent Salary + training + benefits.

Please send your CV to Gerry Nolan at Stack and Co now as this is urgent and the client wants to hire now.

** Apologies, no visa sponsorship or relocation is available. You must be legal to work in Ireland, and based in Dublin.