Product Manager 2

Job Title

Product Manager 2 – AI Enablement

Location

Seattle, WA 98101 - Hybrid (4 days onsite, 1 day remote)

Duration

06month contract (with possible extension)

Work Schedule

40 hours per week, Monday–Friday, 8:00 AM–5:00 PM

Start Date

Targeting Nov 2026

Pay Rate

$56.33/hr - $63.38/hr on W2

Benefits

Medical, Dental, Vision.

Job Description

Job Summary

• Nordstrom is seeking an AI-forward Product Manager 2 to lead its AI Enablement Training Program. This role will partner with business stakeholders and end users to identify AI use cases, develop domain-specific training programs, and drive enterprise-wide adoption of generative AI tools, particularly Claude.
• The ideal candidate will combine product management expertise, hands-on generative AI experience, enterprise training and enablement capabilities, and strong communication skills. Experience with enterprise-scale software rollouts, mass communication, and driving adoption across large employee populations is essential.

Key Responsibilities

• Lead the AI Enablement Training Program in collaboration with domain-specific program partners and business stakeholders.
• Conduct use case discovery sessions with program partners and end users, identifying and documenting high-priority AI use cases by job profile.
• Design domain-specific training curricula, learning modules, demonstrations, exercises, and reference guides.
• Develop train-the-trainer materials and coach program partners to deliver effective AI training.
• Deliver training sessions directly when program partner capacity is insufficient.
• Drive enterprise-scale software rollout, employee enablement, and adoption of AI tools.
• Develop and execute mass communication strategies to engage large employee populations and promote AI adoption.
• Communicate AI capabilities, use cases, and best practices to non-technical audiences.
• Identify domain-specific skill requirements and connector needs, coordinating requests with the AI Enablement Engineering team.
• Define success metrics with program partners, track training completion, and document measurable productivity improvements.
• Update training materials as Claude features and capabilities evolve.
• Ensure complete handover of training materials and documentation to program partners before the contract ends.

Required Qualifications

• Minimum 3 years of product management experience.
• Minimum 1 year of experience designing and delivering enterprise training or enablement programs for non-technical audiences.
• Claude certification and hands-on proficiency with Claude.
• Practical experience using generative AI tools in business workflows.
• Experience conducting user research interviews and translating findings into actionable requirements.
• Experience supporting enterprise-scale software rollouts and driving adoption across large user populations.
• Strong mass communication skills, including the ability to communicate effectively with large employee audiences.
• Experience presenting to director-level and VP-level stakeholders.
• Excellent stakeholder management, facilitation, and communication skills.

Preferred Qualifications

• Experience in retail or e-commerce across relevant business domains.
• Experience creating video-based or self-paced learning content.
• Experience working with a Learning Management System (LMS).
• Experience in enterprise change management, technology adoption, or employee enablement initiatives.

Education

• A bachelor's degree in Mathematics, Statistics, Finance, Economics, or another quantitative field is preferred.
• Alternatively, a bachelor's degree in Business, Communications, Education, Instructional Design, or a related field is acceptable. Equivalent practical experience may also be considered.

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